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  • Why Consulting Firms Are Buying Their Own Coffee Shops

    Why Consulting Firms Are Buying Their Own Coffee Shops
    2026/06/07
    In this episode of Service Business Talks with Fexingo, Lucas and Luna explore a surprising trend: consulting firms opening their own coffee shops. They dive into how Deloitte's 'The Coffee Club' in London serves as both a client meeting space and a subtle brand immersion tool, generating recurring revenue while reinforcing expertise. The hosts discuss the economics—how a single location can pull in $1.2 million annually—and the strategic rationale: controlling the client environment from arrival to departure. They weigh the risks, like distracting from core consulting work, and consider whether this signals a broader shift toward experiential branding in professional services. Tune in for a concrete, numbers-driven look at why bean counters are now counting beans. #Deloitte #TheCoffeeClub #Consulting #ProfessionalServices #ExperientialBranding #ClientExperience #RevenueStreams #BusinessStrategy #CoffeeShops #BrandImmersion #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #LucasAndLuna #ClientHospitality #Diversification #RetailInConsulting #BusinessModel Keep every episode free: buymeacoffee.com/fexingo
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    8 分
  • Why Consulting Firms Are Buying Their Own Airlines

    Why Consulting Firms Are Buying Their Own Airlines
    2026/06/07
    In this episode of Service Business Talks with Fexingo, Lucas and Luna explore a surprising new trend: top consulting firms are acquiring their own private aviation fleets. They break down the economics behind McKinsey's recent purchase of a six-aircraft fleet from Jet Aviation, including an estimated $85 million upfront cost versus projected savings of $120 million annually in chartered flights. The hosts discuss how this move reshapes partner travel, client perception, and operational efficiency, and whether it signals a broader shift in professional services logistics. #ConsultingFirms #PrivateAviation #McKinsey #JetAviation #BusinessTravel #FleetAcquisition #PartnerProductivity #OperationalEfficiency #CostSavings #ProfessionalServices #CorporateAviation #TravelLogistics #ServiceBusinessTalks #Business #FexingoBusiness #BusinessPodcast #LucasAndLuna #PodcastEpisode Keep every episode free: buymeacoffee.com/fexingo
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    10 分
  • Why Consulting Firms Are Buying Their Own Data Centers

    Why Consulting Firms Are Buying Their Own Data Centers
    2026/06/06
    In this episode of Service Business Talks with Fexingo, Lucas and Luna explore a surprising trend: consulting firms are moving beyond cloud partnerships to buy and build their own data centers. They focus on McKinsey's acquisition of a former IBM data center in New Jersey, a 50,000-square-foot facility that now runs client simulations and proprietary AI models. The hosts break down the economics—why paying $20 million upfront beats a decade of cloud egress fees—and discuss what this means for client trust, data sovereignty, and the future of professional services. Lucas explains the 'data gravity' concept that's pulling strategy firms into infrastructure ownership, while Luna questions whether this creates a new conflict of interest when consultants also control the data pipes. A concrete look at how the biggest names in consulting are becoming hybrid tech firms, one server rack at a time. #Consulting #DataCenters #McKinsey #CloudComputing #Infrastructure #ProfessionalServices #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #DataStrategy #DigitalTransformation #PrivateCloud #DataSovereignty #Hyperscaler #EdgeComputing #ITConsulting #BusinessStrategy #DataGravity Keep every episode free: buymeacoffee.com/fexingo
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    11 分
  • Why Consulting Firms Are Buying Their Own Cloud Infrastructure

    Why Consulting Firms Are Buying Their Own Cloud Infrastructure
    2026/06/06
    In Episode 34 of Service Business Talks, Lucas and Luna explore a growing trend among top consulting firms: acquiring and building their own cloud infrastructure. They examine why firms like McKinsey and Deloitte are spending billions on private data centers and edge computing nodes, moving away from relying solely on AWS, Azure, and Google Cloud. The hosts break down the economics, client data security concerns, and how this shift could reshape the consulting industry's margins and competitive dynamics. Specific examples include McKinsey's QuantumBlack arm investing in private GPU clusters and Deloitte's strategy to offer cloud-agnostic advisory. A must-listen for anyone in professional services or tech strategy. #Consulting #CloudInfrastructure #McKinsey #Deloitte #QuantumBlack #PrivateCloud #DataCenters #GPUClusters #EdgeComputing #CloudAgnostic #BusinessStrategy #ITServices #DataSecurity #ProfessionalServices #TechTrends #FexingoBusiness #BusinessPodcast #ServiceBusinessTalks Keep every episode free: buymeacoffee.com/fexingo
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    9 分
  • Consulting Firms Are Buying Their Own Media Companies

    Consulting Firms Are Buying Their Own Media Companies
    2026/06/05
    Lucas and Luna explore a surprising trend: consulting firms acquiring niche media and content companies. They examine the strategic rationale—owned audiences, thought leadership at scale, and data from engaged subscribers—using the example of a mid-tier strategy firm buying a B2B publisher. The episode unpacks the economics, the tension between editorial independence and firm agendas, and why this could reshape how professional services market themselves. #Consulting #Media #ContentStrategy #ProfessionalServices #ThoughtLeadership #M&A #B2B #Publishing #Strategy #Branding #AudienceBuilding #SubscriberData #FexingoBusiness #BusinessPodcast #LucasAndLuna #ServiceBusinessTalks #ContentMarketing #NicheMedia Keep every episode free: buymeacoffee.com/fexingo
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    8 分
  • Why Consulting Firms Are Building In-House PR Agencies

    Why Consulting Firms Are Building In-House PR Agencies
    2026/06/05
    Episode 32 of Service Business Talks explores a growing trend among top consulting firms: building their own public relations and communications agencies in-house. Lucas and Luna examine McKinsey's 2025 launch of McKinsey Communications Group, which poached senior talent from Edelman and Weber Shandwick, and how Deloitte Digital's PR arm has grown to over 200 people. They discuss why firms are moving away from outsourcing media relations, the strategic advantage of controlling thought leadership narratives, and the potential conflicts of interest when consultants also pitch journalists. Specific data: McKinsey's internal PR team now numbers 150+ staff, up from 30 in 2020. The episode also touches on how this trend mirrors earlier moves to build in-house legal and talent agencies, and what it means for independent PR firms competing for corporate clients. #ConsultingFirms #InHousePR #McKinsey #DeloitteDigital #PublicRelations #Communications #ThoughtLeadership #BusinessStrategy #ProfessionalServices #AgencyModel #MediaRelations #NarrativeControl #Edelman #WeberShandwick #InHouseAgency #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast Keep every episode free: buymeacoffee.com/fexingo
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    7 分
  • Why Consulting Firms Are Buying Their Own Hospitals

    Why Consulting Firms Are Buying Their Own Hospitals
    2026/06/04
    Episode 31 of Service Business Talks digs into a surprising trend: consulting firms are acquiring or building their own hospitals and clinics. Lucas and Luna explore why firms like McKinsey and Deloitte are moving from advising healthcare systems to operating them. They examine the economics behind the shift — from capturing value in value-based care models to leveraging proprietary data for AI-driven clinical decision support. Specific examples include McKinsey's partnership with a German hospital chain and Deloitte's pilot clinic in the Middle East. The hosts discuss whether this is a logical expansion of consulting capabilities or a risky bet that blurs the line between advisor and operator. Tune in for a grounded look at how professional services firms are reshaping healthcare delivery. #ConsultingFirms #Hospitals #Healthcare #McKinsey #Deloitte #ValueBasedCare #AI #ClinicalDecisionSupport #ProfessionalServices #BusinessStrategy #HealthcareDelivery #ProviderOperations #DataMarketplaces #RiskManagement #Business #FexingoBusiness #BusinessPodcast #ServiceBusinessTalks Keep every episode free: buymeacoffee.com/fexingo
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    7 分
  • Why Consulting Firms Are Becoming Data Marketplaces

    Why Consulting Firms Are Becoming Data Marketplaces
    2026/06/04
    Episode 30 of Service Business Talks explores a new strategic shift: top consulting firms are transforming client data into licensable assets. Lucas and Luna examine how McKinsey and Accenture have launched data marketplace platforms, selling anonymized benchmarks, industry indexes, and proprietary datasets to clients and competitors alike. They unpack the economics — firms can earn 8 to 12 figures annually from data licensing — and the ethical tensions: client consent, IP ownership, and the risk of commoditizing proprietary insights. The hosts also discuss how this move changes a consultancy's business model from pure advisory to recurring revenue, and what it means for smaller firms without data scale. A concrete look at how consulting's next revenue stream may not be advice at all — but the data advice generates. #ConsultingDataMarketplaces #McKinsey #Accenture #DataLicensing #RecurringRevenue #ProfessionalServices #BusinessModelInnovation #DataMonetization #ConsultingIndustry #BenchmarkData #Ethics #ClientConsent #IPOwnership #BusinessStrategy #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #ConsultingTrends Keep every episode free: buymeacoffee.com/fexingo
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    12 分