In this inspiring episode, I have the honor of speaking with the legendary Richard Johns, founder of Richard’s Ride in Solon, OH. Richard’s unwavering commitment to Dependability, Security, Trust, Cleanliness, and Service Excellence has set the gold standard in door-to-door transportation.

Join us as Richard shares how his life experiences have shaped a business philosophy built on Faith, Family, and Friends. Through a heart-centered approach, he has cultivated lasting relationships and a legacy of servant leadership—one that extends beyond business to enrich lives in profound ways.

🎧 Listen now and be inspired by Richard’s journey!

📞 Connect with Richard Johns:

🌐 www.richardsride.com

📱 440-519-1400

Thank you for listening!

Passionate about Customer Service since the age of five - when my Dad, "Big Gus", told me that my only job in our family diner was to make sure that every customer was smiling. :) Today, my Podcast Interviews elevate Servant Leaders who deliver excellence in the everyday trenches of Customer Service. These conversations not only showcase their high standards, but also the authentic, humble nature, that drives them to serve with purpose - day in and day out.

CG Excellence Training equips teams with personalized development and mission-aligned training. We uncover the unique strengths of each team member and help create cultures where staff feel seen, supported and inspired to deliver excellence - leading to stronger staff engagement and lasting client retention.

If you’re passionate about the fine art of customer service, please subscribe, like and share this episode with your friends, family, and colleagues.

With Love and gratitude,

Christine George

CG Excellence Training

Aligning Servant Leaders with the Corporate Mission

Staff and Client Retention

christine@cgexcellence.net