In Episode 2 of Self Storage Canada, Vince Kirton is our special guest, and he shares about the value of Creating a Postive Company Culture so that Employees Can Thrive! As Vice President of Operations, Vince not only shares why it is important, but he also shares HOW to create this culture and implement it in operations.
This episode is excellent for ANY COMPANY or business - not just self storage!
Summary
In this episode, Vince Kirton shares his extensive experience in the self-storage industry and the importance of building a strong company culture at Bluebird Storage. He emphasizes the need for community engagement, employee empowerment, and a focus on trust rather than fear in leadership. The conversation also highlights the significance of nightly reports for transparency and communication, as well as innovative hiring practices that prioritize employee well-being from day one. Overall, the discussion showcases how a caring and supportive environment can lead to business success and employee satisfaction.
Chapters
00:00 Introduction to Vince Kirton's Journey
02:47 The Bluebird Culture and Its Vision
05:58 Community Engagement and Team Empowerment
08:52 The Importance of Nightly Reports
11:56 Building Trust and Avoiding Fear in Leadership
15:02 Hiring Practices and Employee Benefits
18:04 The Role of Team Dynamics in Success
20:52 Challenges in the Industry and Retaining Staff
24:09 Conclusion and Future Outlook
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