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  • Why leadership doesn't take marketing seriously | Ep. 210
    2025/10/06

    Leadership isn’t taking marketers seriously because the conversation isn’t happening in their language. On this episode of Scrappy ABM, host Mason Cosby lays out a practical framework to shift how marketing programs are presented to align with executive priorities. Drawing from his experience generating $25 million in tangible revenue and leading a team responsible for more than $100 million, Mason explains how to reframe your work around six core leadership concerns: sustained organizational growth, efficiency, profit, attracting and retaining top talent, fostering a positive culture, and continued innovation.

    Listeners will walk away with clear, repeatable ways to prove marketing’s value, tie programs to measurable business outcomes, and protect budgets when inevitable cuts arise.

    📌 What We Cover
    • Why leaders value repeatable, predictable results over one-shot campaigns
    • How efficiency compounds when systematic programs run quarter after quarter
    • The importance of targeting the most profitable customers in partnership with finance
    • How high-profit customers create happier employees, stronger brands, and talent magnet effects
    • The link between customer satisfaction and positive company culture
    • Why customer similarity enables meaningful innovation and actionable feedback
    • How to frame marketing initiatives in monthly meetings to secure executive buy-in
    • Practical ways to tie every win back to the six leadership priorities

    🔗 Resources Mentioned
    • Scrappy ABM: scrappyabm.com
    • Connect with Mason on LinkedIn: Mason Cosby

    If you enjoyed today's episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don't forget to leave a review and share this episode with your team or fellow marketers!

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    11 分
  • Aligning Teams Around Customer Cohorts for Real Revenue Impact (with Ryan George) | Ep. 211
    2025/10/09

    Scrappy ABM is all about practical playbooks that don’t break the bank. In this conversation, host Mason Cosby welcomes Ryan George, CMO of Docupace, to break down how cohort analysis reshapes both sales strategy and long-term customer expansion.

    Ryan explains how a board-driven request turned into a framework that now guides sales focus, ABM campaigns, SDR targeting, and even M&A decisions. Together, Mason and Ryan explore the balance of quantitative data and qualitative insights, the challenges of execution and alignment, and why sometimes the most important outcome is knowing where not to invest.

    Listeners will hear first-hand how Docupace built four customer cohorts, used them to inform revenue forecasting and cross-sell strategy, and applied the same lens to merger evaluations. The discussion shows how cohort analysis can simplify a complex market and provide a clear cipher for resource allocation, product journeys, and long-term planning.

    👤 Guest Bio

    Ryan George is the Chief Marketing Officer at Docupace, a leading digital operations technology provider for the wealth management industry. With deep expertise in financial services marketing, Ryan has led strategies for growth, retention, and profitability. He brings a unique perspective on aligning teams, using data for expansion, and turning complex markets into clear opportunities.

    📌 What We Cover
    • Why a recapitalization process pushed Docupace to build a cohort analysis
    • The 14 factors (quantitative and qualitative) used to segment enterprise clients
    • Four distinct cohorts: behemoths, core market, scalers, and limited-upside firms
    • How the analysis reshaped sales strategy, resource allocation, and ABM campaigns
    • Using cohorts to target SDR outreach and open new doors
    • Aligning marketing, sales, and relationship management through repeated reinforcement
    • How compensation structures shape alignment across teams
    • Leveraging cohort analysis for forecasting, CRM integration, and cross-sell strategy
    • Applying the same framework to M&A evaluations and knowing when to say no

    🔗 Resources Mentioned
    • Docupace
    • Ryan George on LinkedIn
    • Scrappy ABM: Visit for more ABM tips and strategies.
    • Connect with Mason on LinkedIn for a conversation about ABM.

    If you enjoyed today's episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don’t forget to leave a review and share this episode with your team or fellow marketers!

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    21 分
  • Why your B2B marketing is failing | Ep. 209
    2025/10/02

    Mason Cosby, host of Scrappy ABM, shares the tale of two marketers: one stuck on the treadmill of being overworked, underappreciated, and afraid of being fired — and another thriving with creativity, freedom, and consistent results. Drawing from real career lessons, Mason lays out the five biggest reasons most B2B marketing programs fail and what it takes to escape the cycle of frustration.

    From leadership alignment to sales buy-in, from consistent targeting to reporting on the right metrics, Mason highlights the shift from task management to system building. These lessons aren’t hypothetical — they’ve led to promotions, freedom, and even a tenfold income increase. For marketers who feel like they’re running in circles, this episode offers a practical playbook for building repeatable systems that create engagement, pipeline, and revenue.

    📌 What We Cover
    • The tale of two marketers: burnout vs. creativity and fulfillment
    • Why leadership alignment sets the foundation for everything else
    • How pipeline health determines whether sales buys in
    • The danger of changing target audiences every campaign
    • Building systems that generate scalable, repeatable returns
    • Why under-resourced seasons can build your career
    • The importance of reporting on the right metrics for leadership
    • Mason’s personal story: from overwhelmed solo marketer to repeatable system builder

    🔗 Resources Mentioned
    • Scrappy ABM: Visit for more ABM tips and strategies → scrappyabm.com
    • Connect with Mason on LinkedIn → Mason Cosby

    If you enjoyed today's episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don't forget to leave a review and share this episode with your team or fellow marketers!

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    10 分
  • What the HECK Is Rev Ops? People, Process, Tech—Then AI (with Cliff Simon from Polaris) | Ep. 208
    19 分
  • What Is Account Based Marketing | Ep. 206
    2025/09/22

    Have you ever crushed your marketing goals, only to find sales lagging far behind—and then still gotten in trouble for it? Mason Cosby, founder of Scrappy ABM, has been there too. In this episode of Scrappy ABM, Mason shares how account-based marketing creates alignment across marketing, sales, and customer success so everyone wins together.

    With over $25 million in sourced revenue generated from ABM in just three years, Mason breaks down a practical definition of account-based marketing that focuses on shared target accounts, best-fit customers, and building a unified strategy across teams. From why ABM is exclusive to B2B, to how to identify your most profitable and happiest customers, this episode gives you a clear, simple framework you can start applying today. And for quick buy-in? Mason even shares a toddler-friendly definition that reframes ABM as inviting only the best people to your party.

    📌 What We Cover
    • The tension when marketing hits its goals but sales doesn’t
    • Why account-based marketing is exclusive to B2B organizations
    • How aligning marketing, sales, and customer success creates better results
    • The importance of building a shared list of target accounts
    • Why those accounts should reflect your happiest and most profitable customers
    • How to involve finance in identifying best-fit accounts
    • A simple, toddler-level definition of ABM: only invite the best people to your party

    🔗 Resources Mentioned
    • Scrappy ABM: Visit for more ABM tips and strategies. scrappyabm.com
    • Connect with Mason on LinkedIn for a conversation about ABM: Mason Cosby

    If you enjoyed today's episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don't forget to leave a review and share this episode with your team or fellow marketers!

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    8 分
  • ICP vs. Target Audience: Stop Pushing the Rock Uphill (with Jeff Hardison) | Ep. 207
    2025/09/25
    On Scrappy ABM, host Mason Cosby sits down with Jeff Hardison, CRO at CaseMark, to cut through tool-first thinking and get back to the fundamentals: pick the ideal customer profile that buys, retains, and expands—then run ABM to get more of your best. Jeff draws a sharp line between ICP and a target audience (the hunch you’re “pushing up a hill”) and shows why alignment breaks when leadership confuses the two.ㅤThey map old-school account-based playbooks to today’s stack, using intent, tasteful personalization by industry or growth stage, and PLG motions that convert free usage into organization-wide adoption—the classic “come over the top” expansion. From Calendly’s surprising webinar signal (“please self-promote the product more”) to building lists with AI agents and wiring product + checkout data to measure PLG ABM, this conversation stays grounded in experiments, feedback, and outcomes.ㅤIf you’re testing a new segment, scaling a hybrid PLG + sales motion, or correcting an over-automated program, this is a practical blueprint to run scrappy without breaking the bank.ㅤ👤 Guest BioJeff Hardison is the CRO at CaseMark and previously served as VP of Product Marketing at Calendly. He’s also worked at Clear Bet and led programs that connect old-school account-based fundamentals with modern platforms, PLG activation, and expansion motions.ㅤ📌 What We CoverThe ICP vs. target audience distinction—and why confusing them derails ABMUsing AI agents to scrape “top 10 / top 100” lists, pair domains, and enrich before outreachOld-school ABM tactics (direct mail, events, coordinated sales air cover) mapped to modern platformsTasteful personalization: segment by industry or growth stage instead of risky person-level guessesWhy PLG content can lean product-tutorial, while sales-led needs more category/problem educationThe hybrid PLG + sales content path: awareness → sign-up → self-pay → sales expansion → CS enablementMeasuring PLG ABM: wiring product data and checkout to prove sign-up, activation, upgrade, and spreadThe Dropbox method: free “viral” adoption, then one org, one invoice, and IT alignment (SSO, SCIM)Running manual ABM to expose solvable problems (tracking, enrichment, MQA signals) before scaling toolsUser interviews that reveal unexpected edge use cases—and reshape ICP, content, and product prioritiesㅤ🔗 Resources MentionedCalendlyHubSpotCaseMarkZoomInfoClayApolloChatGPTManus (for building AI agents)Clear BetDropbox (“Dropbox method” reference)US Banker Magazine (example within trade publications)Scrappy ABM: Visit for more ABM tips and strategies.Connect with Mason Cosby for a conversation about ABM.ㅤIf you enjoyed today’s episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don’t forget to leave a review and share this episode with your team or fellow marketers!
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    33 分
  • The Old Way vs The Right Way | Ep. 204
    2025/09/15
    A slightly provocative title sets the tone: the old way versus the right way. On Scrappy ABM, host Mason Cosby brings together leaders who’ve been in the belly of the beast—people who built ABM programs at technology vendors and across startup, mid-market, and enterprise realities. The panel aligns on a clear definition: a B2B revenue strategy that aligns marketing, sales, customer success, and rev ops around a shared target account list that reflects best customers, with data-driven decision making.From pre-COVID tool stacks (Engagio→Demandbase, Terminus, Uberflip/PathFactory, Marketo, Salesforce, LinkedIn Campaign Manager, Google Ads) to unbundled, signal-driven programs, the group contrasts platform-led decisions with strategy-first programs. Costs spiraled—$200k+ in tools and team lift pushing some stacks to $910k—while teams chased account-level intent that often came from one contact or disappeared inside the ICP filter. Today’s shift centers on signals, precision, and orchestration: pick the right accounts, design plays around triggers, personalize experiences, and measure contribution, not just source. The takeaway: get the foundations right, then add tech that plays nicely together.👤 Guest BiosAmber Bogie — Director of Global UCC Marketing at GoTo Technologies. Long-time ABM practitioner who has seen changes, trends, and disasters, built programs with Terminus and Uberflip/PathFactory, and calls for data-driven decision making and realistic goals with leadership.Jess Cook — Head of Marketing at Vector, a contact-based marketing platform. Background in copywriting, creative direction, and content; highlights signals and the contact-level reality behind account intent, plus ads audiences built from website and competitive research signals. Also hosts “This Meeting Could Have Been a Podcast” with CEO Josh.Pete Lorenco — Leads Growth Marketing at Flexera (field, partner, and ABM campaigns). Has worked in enterprise and startup, made “every mistake…5,000 times,” and now pushes strategy first, signals and plays, personalization, and measurement beyond sourced attribution.📌 What We CoverA working definition of ABM: B2B revenue strategy aligning marketing, sales, customer success, and rev ops on shared best-customer accounts with data-driven decision making.Pre-COVID stacks that shaped early programs: Engagio→Demandbase, Terminus display, Uberflip/PathFactory for content, Marketo/Salesforce, LinkedIn Campaign Manager, Google Ads, direct mail (manual to sending platforms).Why it got so expensive: platform black boxes, novel data, “full-suite” promises, and the conflation of tool = strategy, plus team cost on top of licenses (examples up to $910k).The signal reality: half of account intent from one contact; ~90% of account intent drops when filtered to ICP—so who is the contact and what is the next play?Moving from mass outreach to precision demand: triggers, plays, personalized experiences, and orchestration across channels.Measurement that leadership buys: beyond marketing-sourced to contribution to all pipeline, showing touchpoints, buyer journeys, and education for long cycles.Unbundled ABM in practice: add tools that do a few things exceptionally well, integrate, and support the strategy, not the other way around.Foundations and fit: who to invite to the party, how to identify them, and when ABM isn’t a fit (see episode 149).🔗 Resources MentionedPlatforms/Tools: Engagio (now part of Demandbase), Demandbase, Terminus, Uberflip, PathFactory, Marketo, Salesforce, LinkedIn Campaign Manager, Google Ads, Outreach, Salesloft, Six Sense, User Gems, Vector, Clay, ZoomInfo, Bombora, HD Insights, Full Circle, Writer, Alice, Sendoso, Reachdesk, CMO Coffee Talk (Slack community), Netflix (content analogy).Shows/Episodes: Scrappy ABM episode 149 (who’s not a fit for ABM).People: Amber Bogie, Jess Cook, Pete Lorenco, Josh (Vector CEO on the podcast with Jess), Sangram (introduction mentioned), Sam Ney (community reference).Scrappy ABM: Visit for more ABM tips and strategies. (Link ScrappyABM.com)Connect with Mason on LinkedIn for a conversation about ABMIf you enjoyed today’s episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don’t forget to leave a review and share this episode with your team or fellow marketers!
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    49 分
  • One-to-Many ABM that Doesn’t Burn Cash (with Natalie Marcotullio) | Ep. 205
    2025/09/18

    Scrappy ABM brings together Mason Cosby and Natalie Marcotullio for a conversation that keeps ABM grounded in practice: build hyper-specific verticals, show buyers their future state with interactive demos, and measure success on pipeline.

    Natalie, Head of Growth and Product Marketing at Navattic, explains why one-to-many ABM works best when the product is visual and prospects can say, “suddenly it clicks.” From narrowing beyond G2 categories to stacking signals across LinkedIn ads, Slack alerts, and PLG activity, this episode highlights the fundamentals of focusing lists, consolidating signals, and ensuring ABM efforts don’t burn cash.

    👤 Guest Bio

    Natalie Marcotullio is Head of Growth and Product Marketing at Navattic. She also co-hosts Revenue on the Rocks with her head of sales, a podcast built around sales and marketing alignment — complete with a drink in hand.

    📌 What We Cover
    • Why one-to-many ABM fits when ACVs don’t justify one-to-one
    • Going beyond G2 categories to find hyper-specific sub-verticals
    • Tools like Apollo lookalike features and Oceans IIO for niche targeting
    • Mapping distribution channels: LinkedIn ads, in-person events, direct mail, advisor programs
    • The role of interactive demos in mid-funnel engagement
    • Stacking and consolidating signals through Koala and Slack alerts
    • Measuring everything against pipeline, not just demo engagement
    • Standardizing processes with sales to avoid wasted spend and list churn

    🔗 Resources Mentioned
    • Navattic — Interactive demo platform
    • Koala — Signal aggregation platform
    • Apollo — Lookalike and targeting tool
    • Oceans IIO (mentioned as niche targeting tool)
    • Cyber Marketing Con & Cyber Marketing Society (events referenced)
    • Scrappy ABM: Visit for more ABM tips and strategies.
    • Connect with Mason Cosby for a conversation about ABM.

    If you enjoyed today’s episode and found valuable insights for your business, be sure to subscribe to the Scrappy ABM podcast for more expert discussions. Don’t forget to leave a review and share this episode with your team or fellow marketers!

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    18 分