『So I Was In This House Podcast: Service and Sales Tales』のカバーアート

So I Was In This House Podcast: Service and Sales Tales

So I Was In This House Podcast: Service and Sales Tales

著者: Everett Lippel
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概要

Conversations about the strange, funny, unexplained, sad, heartwarming, and crazy things that happens to sales and service reps inside of other people's home and associated content. I spent over a decade running thousands of calls, meeting tens of thousands of people, If there's one thing I know, nothing surprises me. You never know what you're going to run into.Everett Lippel 経済学
エピソード
  • Practice groups: Which is the right one for you? A candid conversation w/ Joe O'Grady from SPG
    2026/02/16

    In this episode we discuss the pitfalls of joining the wrong "best practices" group with Joe O'Grady. Joe runs the Service Profit Group, an organization built for small businesses with the focus on helping the little guy win ethically, and grow strategically. He ran an $11 million plumbing and HVAC business as the Director of Operation and started in the the home service industry 16 years ago. Joe has trained owners, technicians, and CSR’s how to lead a team, run service calls, and dispatch for profits. He travels all over the United States helping business owners operate more efficiently. Joe’s vast knowledge of the trades and his business acumen are paramount to his success. Joe is a natural trainer and coach and right now, he's on fire.

    https://teamspg.com/


    Podcast Sponsor Links

    https://www.mymethod.ai/inthishouse

    www.cooperandhunter.us


    Podcast Links

    https://linktr.ee/soiwasinthishousepodcast



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    1 時間 17 分
  • Kicked out of a house, telling all the stories, and the Ai content king w/ Willie "The HVAC Goat" Ward.
    2026/02/11

    Willie "The HVAC Goat" Ward is literally one of a kind. Odds are, if you're in HVAC or home services, you've seen his hilarious and controversial content, especially his animation and Ai videos. Willie is with GOAT Heating & Cooling, and founder of the “HVAC is Life” group.

    https://www.youtube.com/@Williethehvacgoat

    https://www.instagram.com/williethehvacgoat/


    Podcast Sponsors

    https://www.mymethod.ai/inthishouse

    www.cooperandhunter.us






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    1 時間 18 分
  • Sarah Lipka of Cooper and Hunter
    2026/01/22

    Sarah Lipka is a Sales Director at Comfortside West (Cooper&Hunter), where she works closely with HVAC contractors and distributors to grow their business through ductless and cold-climate heat pump solutions. With 18 years of industry experience, she focuses on training, market development and improving the in-home sales experience by helping teams communicate clearly and confidently with homeowners. Sarah is passionate about turning electrification into practical, profitable solutions that make sense in real homes and real conversations. Today we dive deep into the world of HVAC manufacturing, distributing, contracting, and assorted topics.


    Podcast Sponsor Links

    https://www.mymethod.ai/inthishouse

    www.cooperandhunter.us


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    1 時間 11 分
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