What Makes a Buyer Trust a Seller They Just Met? In this episode of Sales Lead Dog, Christopher Smith sits down with Jen Sells, Chief Revenue Officer at Moii AI, to talk about human behavior, servant leadership, and selling AI that buyers are still skeptical of. They also get into something close to home for a lot of sales teams: why the discovery meeting is where deals are really won, and how a clean CRM uncovers the bottlenecks that quietly slow a team down. If you are a sales leader, revenue leader, or business decision-maker looking for grounded, practical takes on leading a team and selling with integrity, this conversation is worth your time. What You'll Learn: - Curiosity about human behavior drives more sales than any script - The discovery meeting is where the deal is really made - How to sell AI by educating buyers instead of pressuring them - Why sending a prospect to a competitor can win you a referral partner - Leading with vulnerability builds teams that actually trust you - Data beats guesswork when deciding where to spend your time - A clean CRM uncovers bottlenecks without burning out the team About Jen Sells Jen Sells is the Chief Revenue Officer at Moii AI, a visual AI platform that turns the cameras a business already has into real-time operational intelligence teams can simply ask questions of. With more than a decade in PropTech, she started as a real-estate operator and buyer before moving into revenue leadership. Her approach is grounded in curiosity, servant leadership, and a genuine focus on helping both her customers and her team succeed. Connect with Jen Sells LinkedIn: https://www.linkedin.com/in/jen-sells-10a6bab3/ Learn More About Moii AI: https://moii.ai About Sales Lead Dog Sales Lead Dog is hosted by Christopher Smith, CRM technology and sales process expert, and founder of Empellor. Each episode features sales leaders who have separated themselves from the rest of the pack, sharing how they achieve success with their teams and their CRM strategy. Unless you are the lead dog, the view never changes. Connect and Learn More All episodes and show notes: https://empellor.com/salesleaddog/ If this episode brought you value: 👍 Hit Like and help more sales professionals discover this conversation. 🔔 Subscribe so you never miss a Sales Lead Dog episode. 💬 Drop your biggest takeaway in the comments. What is one discovery question that always changes the direction of your deals? #SalesLeadership #AIinSales #VisualAI #PropTech #B2BSales #SalesProcess #SalesManagement #SalesLeadDog

In this episode of Sales Lead Dog, Christopher Smith sits down with Jeffrey David Harris, CEO and founder of AmbiMi, to talk fearless selling, coaching, and why the resume is finally breaking.

Jeff cold-called his way into his first job and built a career on the idea that sales is really about asking questions and gathering information.

He also shares why hiring is broken, how skills-based matching replaces the resume, and why CRM has to get easier for the people using it.

KEY HIGHLIGHTS

• 00:00–02:13 Meet Jeffrey Harris and the idea behind AmbiMi
• 02:14–08:35 The three things that drove Jeff's success in sales
• 08:36–12:20 The story behind the name AmbiMi
• 12:21–17:54 Leadership, coaching, and why the best sellers still get coached
• 17:55–23:09 Discipline and the power of incremental improvement
• 23:10–26:57 How recruitment technology and AI are changing hiring
• 26:58–32:11 Handling objections and resistance to change
• 32:12–35:58 The future of CRM and protecting your data
• 35:59–38:48 Advice for sales leaders and entrepreneurs

ABOUT JEFFREY DAVID HARRIS

Jeffrey Harris is a Vancouver-based entrepreneur and recruitment leader. He founded Impact Recruitment in 2009 and, in 2020, launched AmbiMi, a skills-based job matching platform built to make hiring faster, fairer, and less reliant on resumes.

He has been named to Business in Vancouver's BC500 two years running and was a 2022 EY Entrepreneur Of The Year Pacific finalist. His focus is upward mobility for the masses through leadership and accessible hiring technology.

CONNECT WITH JEFFREY HARRIS

LinkedIn: https://www.linkedin.com/in/jeffdavidharris/

AmbiMi: https://www.ambimi.com/

ABOUT SALES LEAD DOG

Sales Lead Dog is hosted by Christopher Smith, CRM technology and sales process expert, and founder of Empellor. Each episode features sales leaders who have separated themselves from the pack, sharing how they succeed with their teams and their CRM strategy.

Unless you are the lead dog, the view never changes.

All episodes and show notes: https://empellor.com/salesleaddog/

#SalesLeadership #ColdCalling #Recruitment #HiringTech #B2BSales #SalesCoaching #CRM #SalesLeadDog

What separates a good salesperson from a great sales leader? According to Nicolas Gramstad, it starts with listening more than you sell.

In this episode of Sales Lead Dog, Christopher Smith sits down with Nicolas Gramstad, VP of Sales at Campspot, to talk about mentorship, humility, and building sales teams that actually perform. Nicolas shares how his path from a small family lumberyard to leading revenue at a high-growth SaaS company shaped a practical, people-first approach to sales leadership.

They also get into a topic close to home for a lot of sales teams: why so many CRMs end up working against the people using them, and how to strip a bloated system back down to what actually moves deals forward.

If you are a sales leader, CRM manager, or business decision-maker looking for grounded, practical takes on leading a team and running a cleaner sales process, this conversation is worth your time.

What You'll Learn:

• Listening beats feature-dumping in every sales conversation

• Mentorship and humility are what build lasting sales careers

• The real shift that happens when a top rep becomes a leader

• Hard, honest conversations are the toughest part of leading a team

• Lead from the front to keep a sales team motivated

• Bloated CRMs are common, and cleaning them up is simpler than it looks

• A good CRM becomes the central hub across sales, implementation, and customer success

About Nicolas Gramstad

Nicolas Gramstad is a SaaS sales leader based in Minneapolis with a track record of scaling revenue teams at high-growth software companies. As VP of Sales at Campspot, he leads sales for the largest reservation and property management platform in outdoor hospitality, helping campgrounds, RV parks, and municipal parks adopt technology to run smarter operations. His approach to leadership is grounded in mentorship, humility, and a genuine focus on helping his people succeed.

Connect with Nicolas Gramstad

LinkedIn https://www.linkedin.com/in/nicolas-gramstad/

Learn More About Campspot https://software.campspot.com/book-more/

About Sales Lead Dog

Sales Lead Dog is hosted by Christopher Smith, CRM technology and sales process expert, and founder of Empellor. Each episode features sales leaders who have separated themselves from the rest of the pack, sharing how they achieve success with their teams and their CRM strategy.

Unless you are the lead dog, the view never changes.

Connect and Learn More

All episodes and show notes: https://empellor.com/salesleaddog/

If this episode brought you value:

👍 Hit Like and help more sales professionals discover this conversation.

🔔 Subscribe so you never miss a Sales Lead Dog episode.

💬 Drop your biggest takeaway in the comments. What is the best piece of advice a mentor ever gave you in sales?

#SalesLeadership #SaaSSales #Mentorship #CRM #B2BSales #SalesProcess #SalesManagement #SalesLeadDog