In this episode, I sit down with Sally Reddy, a tax controversy attorney. She shares her journey of starting her own law firm and the importance of building trust through referrals.

Discover the importance of referrals in Sally's practice, particularly in the sensitive field of tax law, where trust is paramount. Hear her experiences, the challenges she faced, and the valuable insights she gained about creating a referable client experience that encourages referrals.

Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/382

Are you calculating the ROI of your referral activities?

As we enter Q4, it's the perfect time to reflect on your referral strategy! In this episode, I break down the many benefits of referrals that go beyond just financial returns. From attracting high-quality clients to saving time, there is so much to gain!

Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/381

Do you send thank-you cards every time you receive a referral?

In this referral Q&A episode, you’ll hear about my recent LinkedIn poll regarding the practice of sending handwritten notes. I also answer two questions from listeners: whether to include a gift with your thank-you cards and how to obtain mailing addresses.

Tune in to learn how a simple thank-you note can make a significant impact on your referral strategy and help you build lasting connections with your referral sources!

Resources and links mentioned in this episode can be found on the show notes page at http://www.staceybrownrandall.com/380