What does it take to launch a new business inside one of the world’s largest financial institutions? Vineeth Subramanyam, Managing Director, Global Head of Spring by Citi, shares the story behind creating and scaling Spring, a platform designed to unlock enterprise value for Citi’s customers. He explains how the team identified the opportunity, overcame the challenges of innovating within a global bank, and built a business that balances customer needs with Citi’s scale.
- (00:00) - Intro
- (00:51) - Welcome Vineeth
- (01:24) - What is Spring by Citi?
- (02:00) - What is the story behind the name Spring?
- (02:40) - What were the hurdles for getting initiative buy-in, and how were they overcome?
- (04:04) - What success metrics and key financial indicators show enhanced enterprise value?
- (05:51) - How did you know tough decisions were paying off?
- (08:49) - What do enterprise leaders expect from a new payments provider, and how will it shift?
- (10:58) - What advice would you give your past self regarding making tough decisions?
- (14:52) - Thanks & Outro