Product returns represent an $800+ billion challenge across the e-commerce landscape, yet most brands barely scratch the surface of secondary market recovery.

In our Season 3 FINALE of Retail War Games, Jeremy sits down with Sender Shamiss, President & CEO of ReturnPro. Sender breaks down his journey from writing multi-channel e-commerce software to building a massive reverse logistics infrastructure that spans across the U.S., Mexico, Canada, and Europe.

Sender reveals how ReturnPro helps major retailers like Walmart protect brand MAP pricing, recover up to 80 cents on the dollar for returned inventory, and deploy cutting-edge X-ray and AI technology to catch organized return fraud without even opening the box.

Thank you for tuning into Season 3 of Retail War Games!

What happens when a Food Network celebrity chef turns her culinary expertise toward solving a massive supply chain issue?

In this episode of Retail War Games, Jeremy sits down with Nettie Frank, Celebrity Chef and CEO & Founder of CITREVE. Nettie shares her wild journey competing on Food Network's Cake Wars and Chopped, managing high-volume pastry departments in luxury resorts, and eventually launching CITREVE—a patented line of freeze-dried, flavor-layered citrus and produce.

Nettie breaks down the difference between dehydrated vs. freeze-dried ingredients, how CITREVE reduces restaurant citrus waste from 40% down to zero, and how culinary innovation is reshaping both D2C consumer experiences and commercial food service.

Watch the full conversation for a fresh look at CPG innovation, food sustainability, and building a high-growth brand!

That's an official wrap on our May Summit! We're closing out this incredible event series with Panel 10: Founder Strategy & Scaling.

In this grand finale, top founders and executive operators share their candid playbooks on what it really takes to navigate rapid growth, adapt to economic shifts, and scale physical product brands without sacrificing core strategy.

Moderators:

Matt Behrend (Agility Ads) & Robert Pedersen (Zagg)

Panelists:

Jacob Durham (Nomatic), Brad Smith (Sunday Lawn), Jeff Durham (Gimme), Jonathan Johnson (Overstock)

Catch every single Summit discussion now available on YouTube, Apple Podcasts, and Spotify!

⚡ Looking Ahead: We are officially gearing up for our Winter Summit in early 2027! Get ready for a brand-new lineup of high-caliber speakers, premier brands, and an added 3rd-day Hackathon. Stay tuned for registration details!