TikTok is reshaping how people discover, explore, and buy products — and retailers are taking note.

In this episode of Retail Disrupted, host Natalie Berg speaks with Paul Mears, Group Vertical Director for Retail & E-commerce at TikTok UK, about how discovery commerce is changing the path to purchase.

Together they unpack the findings from TikTok’s first UK Shopping Report, discuss how entertainment and commerce are converging, and explore what brands can learn from the creators driving this new era of shopping inspiration.

🎧 Tune in to learn:

• How TikTok is redefining e-commerce
• Why discovery-led shopping is the future
• Which brands are doing social commerce well
• What retailers can do to engage the next-generation consumer

👉 For more retail insights, make sure to subscribe to the podcast! https://retaildisrupted.com

Recorded at Manhattan Exchange 2025 in Antwerp, this episode dives into how AI is transforming retail — from search and discovery to customer service and the in-store experience. Host Natalie Berg and guest Ben Sillitoe unpack the biggest tech trends shaping retail’s next chapter: agentic AI, post-purchase innovation, gamification, employee empowerment, and customer-controlled fulfilment. Expect fresh insights, real-world examples, and a glimpse into the future of how we shop.

This episode is brought to you by Manhattan Associates, the global leader in supply chain and unified commerce.

Ben is the Editor of Green Retail World. For more: https://greenretail.world

🎧 And don't forget to subscribe to the podcast for more retail insights!

Marks & Spencer has just launched its first dedicated resale service on eBay — powered by Reskinned. In this episode of Retail Disrupted, Natalie Berg is joined by Katharine Beacham (Head of Sustainability for Fashion, Home & Beauty, M&S), Jemma Tadd (Director of Fashion, eBay), and Matt Hanrahan (Co-Founder, Reskinned) to unpack this landmark move.

📺 This is a video episode so if you’d prefer to watch the episode, head over to the Retail Disrupted YouTube channel.

There is a consensus that retailers need to make buying resale as easy as buying new. We explore this, as well as the importance of collaboration when it comes to fashion circularity. From digital product passports to evolving consumer expectations, discover how leading retailers are reshaping the future of sustainable fashion.

🛍️👗 More on the M&S x eBay store.

🎧🔥 And don't forget to subscribe to the podcast for more retail insights! https://retaildisrupted.com/