Resilience Is a Muscle by Laurie Carey launches April 21, 2026 — preorder now on Amazon and Barnes & Noble.
Steve Palmer built Indigo Road Hospitality from one restaurant in 2009 to a nationally recognized group spanning eight states — but the real story starts long before that. In this episode, Steve shares how losing his father and grandfather as a child, surviving addiction, and finding purpose through service shaped both his life and his leadership. He and Laurie dig into recovery, people-first culture, the founding of Ben’s Friends, and why resilience isn’t something you’re born with — it’s something you build.
Episode Timestamps:
0:00 — Introduction & welcome
0:22 — Meet Steve Palmer — Indigo Road Hospitality & four-time James Beard semifinalist
1:07 — What does resilience mean to you? Steve opens up about childhood trauma and the power of faith
3:35 — It’s a mindset — surviving jails, IV drug use, and homelessness by believing something better was possible
5:57 — Steve’s story: losing his father, his grandfather, and being on his own at 12
9:15 — How the restaurant industry saved his life — and how addiction nearly took it
11:01 — The founding of Ben’s Friends: sobriety support for restaurant workers, now in 24 cities
19:48 — People-first culture at Indigo Road — free mental health counseling, home loans, and hiring for emotional qualities
29:19 — Servant leadership, staying curious, and why leadership is a privilege, not a title
37:25 — Is society losing resilience? Laurie and Steve on what it will take to build it back
About Steve Palmer:
Steve Palmer is the Founder, Managing Partner, and Chief Vision Officer of Indigo Road Hospitality Group, which he grew from one restaurant in 2009 to a nationally recognized hospitality company spanning eight states with 2,500 employees. A four-time James Beard Award semifinalist, Steve is also the author of Saving Grace (Forbes Books) and the co-founder of Ben’s Friends, a sobriety support network for restaurant industry professionals now active in 24 cities.
Connect & Resources:
- Steve Palmer: Indigo Road Hospitality — theindigoroad.com
- Ben’s Friends (sobriety support for restaurant workers): bensfriendshope.com
- Book: Saving Grace by Steve Palmer — available on Amazon
- Website: resilienceisamuscle.com
- Nonprofit: We Connect The Dots — weconnectthedots.org
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Every comeback started with a setback. Resilience is a muscle — you build it one rep at a time.