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Repairing Workplace Culture with Michael Sondermann

Repairing Workplace Culture with Michael Sondermann

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 Melanie Nicholson welcomes workplace investigator, educator, and trainer Michael Sondermann to the show to talk about repairing toxic workplace culture. Michael has more than 20 years of senior management experience and he helps organizations identify, investigate, and respond to workplace conflict. He discusses what that looks like. Michael Sondermann identifies toxic workplace cultures as being dysfunctional, containing harassment, abusive, and unethical but also points out that a place does not create the culture, the people do. A workplace culture is the collective behaviors of individuals in an organization. He describes to Melanie how that guides his work in repairing the environment. Everyone has to be involved in identifying the root causes of the toxicity. It can often be from the top, the leadership level, but that isn’t always the case. Michael investigates all aspects of a workplace culture, from the public-facing sides to the interactions nobody else ever sees, and then works to get everyone communicating and creating solutions. This conversation is a valuable aspect of toxic workplaces that is often overlooked when addressing the identification of toxicity - namely, what happens next? How can that toxicity and negativity be repaired? “I think there's a way that you go and you resolve all of your problems, but it requires a lot of trust and faith in each other in an organization to do it. And one of the major ways that you do it is you put aside those prototypical job expectations that don't exist on paper in your job description. So no one at a company is expecting a boss to be a bulletproof, genius, ascendant, flawless human being. No one expects their boss to know everything. So get rid of that. Open yourself up to the possibility that you have created some things or done some things that have prevented your organization from being where you want it to be. And then open up and ask the people in your place what the problems are. And more valuably, ask how they can be repaired.” - Michael SondermannAbout Michael SondermannMichael Sondermann is a dynamic leader with more than 20 years of senior management experience in law, business and higher education.As a partner at Method Workplace Investigations, Michael helps organizations identify, investigate and respond to workplace conflict. With a people-first approach to health, safety and wellness, he works to empower employers with the training and tools they need to effectively investigate and resolve workplace issues that affect their business.Michael has spent over a decade in a variety of strategic leadership roles at higher education institutions. From Legal and Risk Management Coordinator to Associate Registrar and Director of Student Services, he focused on developing an empowered and respectful workplace by conducting more than 400 investigations of student and staff conduct. During this time, he also restructured and improved policies and procedures, and led several committees to achieving success on a myriad of complex issues.__Resources mentioned in this episode:"Trauma-Informed Care in the Workplace with Jennifer Berard"__Contact Melanie Nicholson | Melanie Lynn Communications Inc. Website: MelanieLynnCommunications.comInstagram: MLCSocialTwitter: MLCSocialFacebook: MLCSocialEmail: info@melanielynncommunications.comContact Michael SondermannMichael Sondermann on LinkedInMethod Workplace Investigation Law__TranscriptMelanie Nicholson: [00:00:03] Hey, everyone, and welcome to It's a Theory. I'm your host, Melanie Nicholson and today we're talking about repairing broken workplace cultures. There has been so much conversation around toxic workplaces, bullying, harassment at work and more. So somewhere is identified as toxic. Great. Well, then what? What happens to actually deal with the problem? Today we're talking with Michael Sondermann. Michael is a dynamic leader with more than 20 years of senior management experience in human resources, law, business, and higher education. As a workplace investigator, he’s helped organizations identify, investigate and respond to workplace conflict. Michael is currently the manager of human relations at the Tsuut’ina Nation Police Service. And while this conversation does stand on its own, I really encourage you to also listen to our chat with psychologist Jennifer Berard where we talk about the impact of trauma at work and the opportunity for employers to be more trauma-informed. These two episodes together are invaluable for anyone who has a team of people that they're responsible for. Today, Michael is sharing more about what it's like to walk back into a broken work environment and how they work to slowly put things back together. Let's dive in. Melanie Nicholson: [00:01:28] Michael, welcome to the podcast. Thanks for being here today. Michael Sondermann: [00:01:32] Thanks for having me, Mel. Melanie Nicholson: [00:01:33] This is an interesting topic, and I've always been ...
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