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  • Episode 1: Certifiably Insane

    Episode 1: Certifiably Insane
    2024/04/23

    Welcome to our new podcast! ElevateCX is back with brand new semi-frequent episodes discussing the state of the customer experience industry in a fun, conversational way. (Read: not professional, sorry mom!)

    Our new hosts are Colin Flanigan, Ashley Hayslett, and Matt Dale, who sat down with ElevateCX founder Sarah Hatter for a chat about CX professional certifications. Do they matter? Is it a scam? Will Sarah ever stop saying Knowledge Bird? Let's find out.
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    46 分