You leave a voicemail for a loan officer you'd love to have on your team, and before they ever call you back, they look you up. For years that meant Google. More and more it means they open ChatGPT and ask who you are, and whatever comes back becomes their first impression of you before you've said a single word. Most leaders have never once checked what that answer says. Here's what I want you to walk away with today. The answer about you gets written either way, and by the end of this episode you'll know how to help write it. I'll give you five moves to become the AI-recommended leader. Episode Breakdown [00:01:25] The Producer Who Signed Because of a Monday Post A leader I coach had been working a hundred-million-dollar producer for a long time. She made him an offer and he said he was in, then he didn't sign. The offer expired, she wrote another, he said yes again, and still no signature. Offer after offer, and if you've recruited any length of time you know how that feels, wondering if you said something wrong or if he was using you to get a raise. Then one Monday morning her phone buzzes, and it's a text. He's signing. He saw her post that morning and told her that was what he needed. Nothing about the offer changed that weekend. The comp was the same, the company was the same, the start date was the same. What changed was what he saw when he looked her up. He'd been quietly watching to see who she is as a leader the whole time, the same way every recruit does. [00:02:50] Move 1: Run the Check on Yourself Search your own name with nothing else attached, because that's exactly what a recruit does right after your voicemail. Then open ChatGPT and ask it who you are. That's the first minute of a recruit's research, and most leaders have never looked. While you're at it, search your name with the word mortgage and your state and scroll to page two, because all of that is part of what a recruit sees. I ran an AI audit recently on a producer doing about $25 million a year. When somebody searched her name, AI named her 19 times out of 20. When a stranger asked AI for a loan officer in her market, it named her zero times out of 35. She had profiles, reviews, and content everywhere, and she was still invisible to anyone who didn't already know she existed. [00:03:54] Move 2: Say Who You Are the Same Way Everywhere AI decides what to say about you based on clarity and agreement first. Clarity means it has to be sure which person you are, because a common name, an old title, or a company change last year can make it describe somebody else or an older version of you. Agreement means your LinkedIn, your company bio, and every intro all describe the same leader. So write one sentence I call your known-for statement, who you build for, where you lead, what you help them do, and what changes for them when they work with you, and only say what's true for your team today. Put that sentence in your LinkedIn headline, the first line of your About section, your company bio, and every podcast or speaker intro, then leave it alone for 90 days, because AI learns it from repetition. And when a recruit clicks through to your LinkedIn, open your About section with who you are outside of work, because they only see the first few lines before they decide whether to keep reading, and I want them connecting with you as a person first. [00:05:15] Move 3: Put Proof Where Recruits Look The third thing AI weighs is proof from other people, and what loan officers say about you carries more weight than anything you'll ever write about yourself. I studied a loan officer who shows up number one in AI in his market and couldn't explain why. When we dug in, it was reviews. At every closing his team hands the client an iPad with the Google review already pulled up, the whole team does it, and he's sitting on around 1,800 of them. The same principle works for you as a leader. Ask the loan officers you lead for an honest LinkedIn recommendation about what it's been like working together. Tell them to say whatever's true and that it's completely fine if they'd rather not, keep it voluntary, don't offer anything in exchange, and run any team results past your compliance team before you publish them. [00:06:15] Move 4: Build for the Kitchen Table There's a predictable path every recruit takes once you've reached out. First is the check, that bare search on your name, and it's the one that matters most. If you pass it, they do the company check to see what's behind you. Then comes the kitchen table, where they decide, usually with a spouse who looks you up all over again on a phone that's never more than an arm's length away. That spouse may have heard years of complaints about this industry and has no reason to trust you yet. So build one page, I call it your Working With Me page, that answers what the spouse wants to know, who you're a great fit for, how you lead, and what it's like to be on your team. Most leaders never think about that ...
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