In this episode, we sit down with Chris Hood, a seasoned customer experience expert, to discuss the critical steps management should take in the event of a cybersecurity breach. Chris offers valuable insights into building and maintaining customer trust, effective communication during crises, and leveraging AI to enhance cybersecurity.

Perfect for business leaders, technology enthusiasts, and anyone interested in the intersection of cybersecurity and customer experience. Don't miss this engaging conversation filled with practical advice and real-world examples.

00:00 Introduction to the Ransomware Rewind Podcast

00:03 Meet Chris Hood: Customer Experience Expert

00:57 Understanding the Human Side of Cybersecurity

04:06 The Importance of Customer Trust During a Breach

05:36 Challenges in Rebuilding Trust Post-Incident

08:09 Examples of Good and Bad Customer Experiences

13:24 The Role of Call Centers in Customer Experience

18:07 Leveraging AI in Cybersecurity

20:07 The Concept of Zero-Factor Authentication

23:13 Password Security and Best Practices

26:08 Career Opportunities in Cybersecurity

26:46 Cybersecurity Summer Camp Experience

27:34 Proud Parent Moments and Financial Challenges

27:57 Where to Buy the Books

28:22 Target Audience for the Books

29:47 Favorite Stories from the Books

32:40 Advice for Leaders After a Breach

34:25 Importance of Backups in Cybersecurity

39:57 Good Customer Experience Examples

44:53 The Cost of Customer Churn

45:24 Conclusion and Final Thoughts

Hosts:

Joe Erle, Cyber Group Practice Leader at C3 Insurance

X / https://x.com/joe_erle

Tiktok / https://www.tiktok.com/@itscyberjoe

Insta / https://www.instagram.com/itscyberjoe/

Meta / https://www.facebook.com/joeerle/

LinkedIn / https://www.linkedin.com/in/joeerle/

Questions about cyber insurance?

Email joe@c3insurance.com

Get the 14 Steps to protect your data here: https://c3insurance.com/secure-your-companys-data/

Mike Dowdy, Cloud Solutions Consultant

LinkedIn / https://www.linkedin.com/in/mikedowdy/

Chris Hood

Website / https://chrishood.com

Insta / https://www.instagram.com/chrishood.ig/?hl=en

LinkedIn / https://www.linkedin.com/in/chrishood

Dr Chase Cunningham AKA Dr. Zero Trust goes after the "Big Cyber" and the US government telling truths about BS and mishandling sensitive and top secret data.

Join us on this episode of the Ransomware Rewind podcast as we dive deep into the world of Zero Trust and current cyber events with Dr. Chase Cunningham, also known as Dr. Zero Trust.

From his extensive background working with the government and armed forces Dr. Cunningham provides expert analysis on the complex landscape of digital security.

We also discuss the implications of AI, the future of warfare, and the critical role of encrypted messaging apps like Signal in today's environment. Additionally, he shares his thoughts on cyber insurance, the importance of operational security at all levels, and provides a sneak peek into his latest books, 'Variable' and 'Buy the Breach.'

Whether you're a cybersecurity professional or a curious listener, this episode is packed with crucial information and engaging discussion.

Don't forget to like, subscribe, and share!

00:00 Introduction to Dr. Zero Trust

00:33 Weekend Plans and Government Work

01:41 Signal Gate Scandal

03:40 Security Clearances and Hypocrisy

06:35 Classified Information and Signal

09:24 Social Engineering Risks

13:28 Government Backdoors in Messaging Apps

16:24 Dr. Zero Trust's Books

21:17 Discussing Favorite Actresses

21:34 Making Money from Breaches

22:57 Case Studies on Breaches

23:33 The Value of Cyber Insurance

24:56 Suspicious Investments and Breaches

25:58 Consulting and Pro Bono Work

26:54 Incident Response Stories

28:44 Future of AI and Robotics

31:24 Challenges in Quantum Computing

34:01 Final Thoughts and Sign Off

Host: Joe Erle, Cyber Group Practice Leader at C3 Insurance

X / https://x.com/joe_erle

Tiktok / https://www.tiktok.com/@itscyberjoe

Insta / https://www.instagram.com/itscyberjoe/

Meta / https://www.facebook.com/joeerle/

LinkedIn / https://www.linkedin.com/in/joeerle/

Questions about cyber insurance? Email joe@c3insurance.com

Get the 14 Steps to protect your data here: https://c3insurance.com/secure-your-companys-data/

Cohost: Mike Dowdy, Cloud Solutions Consultant

LinkedIn / https://www.linkedin.com/in/mikedowdy/

Guest: Dr. Chase Cunningham Chief Strategy Officer, Author

LinkedIn / https://www.linkedin.com/in/dr-chase-cunningham/

Email / chase@drzerotrust.com

Website / www.drzerotrust.com

Podcast: https://www.youtube.com/@drzerotrust

Apple Music: https://podcasts.apple.com/us/podcast/drzerotrust/id1570251081

Spotify: https://open.spotify.com/show/5YrSai2Q9UGATh8GXgzA5K

Pre-order his lates book on Amazon here: https://a.co/d/hDRcQpV

Thx for joining us. Life, Subscribe, and share to help up make an impact in protecting businesses and individuals from hackers.

In this episode of Ransomware Rewind, I interview Alexandre Blanc, a strategic cybersecurity advisor at Alexandre Blanc Consulting, to discuss critical issues in data protection and cybersecurity. He shares practical advice for consumers and businesses to manage their digital footprints, employ multi-factor authentication, and use encrypted passkeys.

We also discuss the implications of digital identities, data leaks, AI in cybersecurity, and the importance of maintaining control over personal data. Moreover, the conversation covers the future of AI, the need for public awareness, and tips to enhance personal and organizational cybersecurity postures.

00:00 Guest Introduction

00:46 Massive Credential Breach Discussion

01:07 Data Protection and Cloud Security

04:09 Risk Management for Individuals

05:11 Password Management and Security Best Practices

07:50 Digital Footprint and Dark Web Investigations

10:57 Identity Theft and Real-World Examples

13:06 Public Cloud Risks and Data Privacy

14:47 AI and Data Collection Threats

22:18 Digital Transformation and Human Impact

25:26 The Disappearance of a LinkedIn Contact

25:57 The Role of Technology in Human Control

26:19 The Debate on Connected Cars

26:54 Data Ownership and Privacy Concerns

27:33 Psychological Profiling and Media Influence

31:19 The Impact of AI on Cybersecurity

32:33 The Future of AI: Star Trek or Skynet?

32:51 Balancing Technology and Human Freedom

33:51 Generational Differences in Tech Perception

38:38 The Responsibility of Content Creators

44:44 Practical Advice for Digital Privacy

Joe Erle, Cyber Group Practice Leader at C3 Insurance

X / https://x.com/joe_erle

Tiktok / https://www.tiktok.com/@itscyberjoe

Insta / https://www.instagram.com/itscyberjoe/

Meta / https://www.facebook.com/joeerle/

LinkedIn / https://www.linkedin.com/in/joeerle/

Questions about cyber insurance? Email joe@c3insurance.com

Get the 14 Steps to protect your data here: https://c3insurance.com/secure-your-companys-data/

Mike Dowdy

LinkedIn / https://www.linkedin.com/in/mikedowdy/

Special Guest: Alexandre Blanc Cyber Advisor - Consultant - President and Owner

LinkedIn / https://www.linkedin.com/in/alexandre-blanc-cyber-security

Don't forget to like and subscribe!

In this episode of the Ransomware Rewind podcast, Mike and Joe interview renowned cybersecurity expert Eric Cole, also known as the Cyber Czar.

The discussion delves into Eric's fascinating journey from being a CIA hacker in the 1980s to creating successful cybersecurity firms and becoming a thought leader in the industry. Read down to the bottom to get the link for Dr. Eric Cole's book for free!

00:00 Welcome to Ransomware Rewind

01:06 Eric's Journey to the CIA

05:42 Early Cybersecurity Challenges

10:31 Adventures with John McAfee

15:44 The Butterfly Effect Philosophy

24:52 The Importance of Business Acumen for CISOs

28:53 The Power of Effective Communication

29:14 The Butterfly Effect in Cybersecurity Training

29:34 Sharing Knowledge for Greater Impact

30:01 Challenges in Communicating Security Needs

30:28 Humorous Take on ROI in Personal Life

30:57 Avoiding Unwinnable Fights

31:08 Debating the Role of Chinese Nationals in Tech

32:24 Inconsistencies in Tech Regulations

34:40 The Cold War of Cybersecurity

37:21 The Backbone of the Internet

39:23 The Future: Star Trek or Skynet?

40:31 Ethical Dilemmas in Predictive Policing

42:51 Final Thoughts and Future Plans

Joe Erle, Cyber Group Practice Leader at C3 Insurance

X / https://x.com/joe_erle

Tiktok / https://www.tiktok.com/@itscyberjoe

Insta / https://www.instagram.com/itscyberjoe/

Meta / https://www.facebook.com/joeerle/

LinkedIn / https://www.linkedin.com/in/joeerle/

Questions about cyber insurance?

Email joe@c3insurance.com

Get the 14 Steps to protect your data here:

https://c3insurance.com/secure-your-companys-data/

Mike Dowdy

LinkedIn / https://www.linkedin.com/in/mikedowdy/

Special Guest:

Dr. Eric Cole, Cybersecurity Expert

Consulting Company / https://secure-anchor.com/about/

LinkedIn / https://www.linkedin.com/in/ericcole1/

Youtube / https://www.youtube.com/c/DrEricCole

Bulletproof Cyber Podcast / https://www.youtube.com/channel/UCY8Ef086jcWMvx0wkArY-xA

Instagram / https://www.instagram.com/drericcole/?hl=en

X / https://x.com/drericcole

Buy Eric's Book, Cyber Crisis on Amazon: https://a.co/d/bxH94tF

Get Eric's newest book for free here: https://safe.secure-anchor.com/online-danger-free

Thx for watching - Don't forget to like and subscribe.

Dennis Underwood, a cybersecurity expert and CEO of Cyber Crucible, joins the show to discuss a variety of topics ranging from his experiences in Pittsburgh to the intricacies of cybersecurity. He delves deep into the technical aspects and importance of cybersecurity. He explains how Cyber Crucible's autonomous software works to prevent data breaches in real-time, even preventing hackers from executing malware.

Our conversation also touches on the evolution of hacking tactics, the importance of multifactor authentication, the value of cyber insurance, and practical security tips for businesses.

We discussed the increasingly professional structure of hacking organizations, compared various cybersecurity solutions, and explored some notable cyberattacks, including ransomware incidents. The episode wraps up with a focus on the human element in cybersecurity and the critical role of preparation and proper planning in preventing cyber threats.

If you enjoyed this episode, don't forget to subscribe. Thank you for listening!

00:00 Introduction

01:01 Cyber Crucible Product Overview

02:33 Explaining Cyber Crucible

04:49 Comparing Cybersecurity Products

06:26 Hacker Techniques and Evolution

19:37 Influencers and Cybersecurity

26:32 Exploring Insurance for Online Marketplaces

27:13 Underwriting and Due Diligence in Insurance

29:10 Cybersecurity Threats: NotPetya and Ransomware

31:31 Ransomware Negotiations and Hacker Motivations

35:01 Suspicious Ransom Payments and Company Involvement

40:26 Targeted Hacks and Executive Protection

46:31 Practical Security Tips for Businesses

52:17 Connecting with Dennis Underwood and Crowdfunding

Social Media: Connect to Joe, Mike, and David on social media platforms like LinkedIn, TikTok, and Instagram:

Joe Erle, Cyber Group Practice Leader at C3 Insurance

X / https://x.com/joe_erle

Tiktok / https://www.tiktok.com/@itscyberjoe

Insta / https://www.instagram.com/itscyberjoe/

Meta / https://www.facebook.com/joeerle/

LinkedIn / https://www.linkedin.com/in/joeerle/

Questions about cyber insurance? Email joe@c3insurance.com

Get the 14 Steps to protect your data here: https://c3insurance.com/secure-your-companys-data/

Co-Host: Mike Dowdy, Cloud Solutions Consultant at RapidScale

LinkedIn / https://www.linkedin.com/in/mikedowdy/

Questions about cloud security? Email mike.dowdy@rapidscale.net

www.rapidscale.net

Special Guest: Dennis Underwood, CEO of Cyber Crucible

LinkedIn / https://www.linkedin.com/in/dennis-underwood/

Cyber Crucible / https://www.cybercrucible.com/

See you next time. #cybersecurity #ransomware #ransomwarerewind

Surviving & Preventing Online Scams: Insights from a Victim of a $1.7M Fraud

Surviving & Preventing Online Scams: Insights from a Victim of a $1.7M Fraud David Fradin tells his harrowing story of a how he lost $1.7 million to a sophisticated online pig butchering scam.

Learn key insights and practical tips to protect yourself from similar scams. Discover the complex tactics scammers use to build trust and exploit victims, and explore actionable solutions to help prevent these crimes.

Tune in to become more aware and better equipped to safeguard your finances and personal information

00:00 Introduction and Crypto Scam Experience

00:32 Guest Introduction and Mission

01:09 Keys to Product Success

02:06 Podcast and Professional Background

03:21 Detailed Scam Story

08:18 Scam Aftermath and Financial Impact

10:31 Government and Law Enforcement Involvement

13:02 Global Scam Operations and Solutions

14:00 Social Media's Role in Scams

22:25 WhatsApp and Social Media Accountability

24:08 Apple's Values and Final Thoughts

25:05 From Political Campaigns to Product Management

25:34 The Staggering Impact of Pig Butchering Scams

25:50 Victim Blaming and Stigma

26:23 Creative Solutions to Combat Scams

26:42 Recognizing Scam Tactics

29:19 The Role of AI in Scams

32:09 Crypto and Financial Fraud

34:16 Charity and GoFundMe Scams

35:04 Bike Theft and Recovery

40:11 Final Thoughts and Advice

Social Media: Connect to Joe, Mike, and David on social media platforms like LinkedIn, TikTok, and Instagram

Co-Host: Joe Erle, Cyber Group Practice Leader at C3 Insurance

X/ joeerle

Insta/ itscyberjoe

Tiktok/ itscyberjoe

Meta/ joeerle

LinkedIn/ https://www.linkedin.com/in/joeerle/

Questions about cyber insurance?

Email joe@c3insurance.com

Get the PDF - 14 Steps to Protect your Company's Data

Co-Host Mike Dowdy, Cloud Solutions Consultant at RapidScale

LinkedIn/ https://www.linkedin.com/in/mikedowdy/

Questions about cloud security?

Email mike.dowdy@rapidscale.net

www.rapidscale.net

Special Guest David Fradin

Operation Shamrock (helps people who've been victims of internet fraud and pig butchering): https://operationshamrock.org/

David's LinkedIn: https://www.linkedin.com/in/davidfradin

David's Consulting Company: www.spicecatalyst.com

David's Book - Letters from my Hymie: https://a.co/d/4GnKUOW

Don't forget to subscribe. Check out our other episodes & thank you for listening.

Business owners and IT professionals: Learn practical cybersecurity tips and be entertained at the same time. :)

Join co-hosts Joe Erle, a seasoned cyber insurance expert, and Mike Dowdy, AI and cloud security expert, as they bring you unique insights from top industry professionals (Cyber Lawyer & Pentester on this episode) on the latest threats and protection strategies.

In this episode, we uncover the shocking details of the United Healthcare hack and its far-reaching implications. Don't let your business become the next victim – subscribe now to stay one step ahead of cybercriminals and protect your digital assets.

Our expert panel discusses the far-reaching implications of the UHC breach, the importance of robust cyber insurance, and practical steps businesses can take to protect themselves. From insider trading suspicions to Nancy Pelosi connections, we uncover the intriguing details surrounding this major cyber incident.

Was there a connection to the murder of UHC CEO, Brian Thompson? We put on our tin foil hats for a moment to discuss if Luigi Mangione worked alone or was part of a calculated conspiracy.

Special guests: Ross Molina, Partner and Vice Chair of the Data Privacy & Cybersecurity Practice of Lewis Brisbois https://www.linkedin.com/in/ross-molina-20784111

&

Mathew Quammen, Pentester, Co-Founder, and President of Optimize Cyber https://www.linkedin.com/in/matthewquammen/

Explore the United Healthcare ransomware attack with cybersecurity experts. Learn about the $22 million ransom, supply chain vulnerabilities, and the critical role of cyber insurance. Discover how multi-factor authentication, incident response plans, and proactive risk management can safeguard your business from devastating cyber threats.

Chapters: Introduction and guest introductions (00:00 - 03:02)

United Healthcare hack overview (03:02 - 07:46)

Supply chain vulnerabilities and vendor management (07:46 - 14:44)

Cyber insurance and its importance (14:44 - 21:22)

Insider trading suspicions and Nancy Pelosi connection (21:22 - 26:02)

Legal protections and incident response planning (26:02 - 31:11)

Practical cybersecurity tips for businesses (31:11 - 37:02)

Closing thoughts and contact information (37:02 - 40:45)

Extended Summary: This episode of Ransomware Rewind features a panel of cybersecurity experts discussing the massive United Healthcare hack and its implications. The attack, carried out by Black Cat Alpha V, resulted in the theft of 6 terabytes of data affecting over 100 million records. United Healthcare paid a $22 million ransom but still faced significant challenges afterward.

The conversation covers various aspects of cybersecurity, including:

The importance of supply chain security and vendor management

The critical role of cyber insurance in mitigating risks

Legal protections and the need for incident response planning

Practical cybersecurity measures like multi-factor authentication (MFA) and regular audits

The potential insider trading and political connections surrounding the hack

Experts emphasize the need for businesses of all sizes to take cybersecurity seriously, highlighting that many protective measures are more affordable and accessible than commonly believed. They stress the importance of having a comprehensive incident response plan, robust cyber insurance coverage, and proactive risk management strategies.

The episode concludes with practical advice for businesses, including the use of MFA, regular IT provider audits, and the importance of understanding and managing supply chain risks. Listeners are encouraged to use their annual insurance reviews as an opportunity to assess and improve their overall cybersecurity posture.

#CyberSecurity #RansomwareAttack #UnitedHealthcareHack #CyberInsurance #DataProtection #IncidentResponse #SupplyChainRisk #MFA #riskmanagement