Raising investment & replacing frustrating phone systems with Neural Voice ft Jeremy Smith and Harry Finch
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Raising investment & replacing frustrating phone systems with Neural Voice ft Jeremy Smith and Harry Finch
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Raising investment, replacing frustrating phone systems and being on hold with AI - Inside Neural Voice’s AI Revolution with Jeremy Smith and Harry Finch
In this episode, we chat with Jeremy Smith (CEO) and Harry Finch (Lead Engineer) from Neural Voice, a UK startup building AI that replaces traditional phone systems with smart, human-like conversations.
They’re on a mission to scrap the rubbish call centre scripts and press one for this two for that. They have reimagined how businesses talk to customers, making things faster, smarter, and way less painful.
We get into:
• Why phone systems are still stuck in the '90s
• How you can call up and speak to an AI agent who actually knows what it's doing
• What it takes to build a deep-tech startup from the ground up
• Lessons from hiring, scaling, and solving a problem everyone hates
• How they started their business
• About their investment raise
If you’ve ever waited on hold for 40 minutes plus, this one’s for you.