エピソード

  • REB Discover: AUSTRAC's enforcement letters have started – will your AML plan withstand scrutiny, or is it a policy in a drawer?
    2026/11/04

    AUSTRAC has begun enforcement action against real estate businesses that have failed to meet their AML/CTF obligations, with no grace period for non-compliance. AML Partners' John Nguyen explains why software alone won't protect agencies, the dangers of going it alone, and what businesses must do to avoid falling foul of the regulator.

    On this episode of REB Discover, REB editor Liam Garman is joined by AML Partners founder John Nguyen to unpack AUSTRAC's compliance crackdown and why real estate businesses need a functioning AML/CTF program now, not just a policy on paper.

    With roughly half of the expected 80,000 businesses yet to register, Nguyen reveals that AUSTRAC has begun issuing 11-page information requests, giving recipients just two weeks to respond.

    The pair examine why agencies attempting to manage compliance in-house could be exposing themselves to significant risks, particularly when navigating complex company and trust structures.

    Nguyen explains why purchasing AML software is not enough to satisfy regulatory obligations, and how outsourcing compliance to experienced specialists can reduce costs while providing the expertise needed to identify suspicious transactions.

    Finally, they unpack what happens when clients refuse to provide identification, the obligations around suspicious matter reporting, and why businesses must maintain documented evidence of compliance ahead of mandatory independent audits every three years.

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    53 分
  • PMX: Revealed: The Top 10 PM businesses growing faster than anyone else in Australia
    2026/11/03

    Sales are softening, and agencies across Australia are doubling down on their rent roll. REB has officially revealed its Stellar Agencies 2026, ranking the top 10 property management businesses by growth, not size.

    On this episode of The Property Management Excellence (PMX) Podcast, host Alex Whitlock is joined by REB editor Liam Garman to reveal the Stellar Agencies 2026: REB's top 10 property management businesses with the greatest growth in properties under management.

    With sales softening, more agencies are doubling down on property management and recent research has indicated that two-in-three agencies are focusing on property management for their next phase of growth. The Stellar Agencies show who is winning that race.

    The hosts count down all 10, revealing each business's growth in properties under management, whether it grew organically or through acquisition, and which software it runs on. The mix shows there is no one-size-fits-all approach, and that fast growth can come from very different strategies.

    Whitlock and Garman also explain why scaling too fast can sink the economics, why culture and client service matter more than software, and what to expect from the top 10 in the months ahead, with a representative from each business joining the podcast to unpack how they did it.

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    32 分
  • Property Buzz: Is Australia heading for a French-style debt crisis?
    2026/10/30

    France is already paying billions to service its debt. Australia could be heading down the same path, with only a narrow window to turn things around.

    On Property Buzz, Phil Tarrant and Liam Garman compare Australia's fiscal position with France's, examining rising debt costs, bond yields, tax settings, and public sector growth.

    Garman warns Australia could be only a few years behind as government spending and debt servicing put increasing pressure on the economy.

    The pair revisit France's failed wealth tax experiment and Greece's experience with spending cuts, before examining Australia's own warning signs, including weaker employment, falling stamp duty revenue, and fewer capital gains to tax.

    They also compare personal, company, and capital gains tax settings, and debate whether further property tax changes could push investors out of the market.

    Tarrant is sharply critical of the federal government and the ATO, predicting a royal commission and further political battles over property taxes before the next election.

    The discussion also covers the impact of the SMSF residential property ban on development, rising construction costs, and the risks facing first home buyers caught in falling apartment markets.

    To get in involved, leave questions for Phil and Liam, or simply share videos or memes - join the Whatsapp group here.

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    47 分
  • REB Discover: Stop chasing viral – Why a few hundred local home owners could be worth more to your agency than millions of views
    2026/10/28

    Agents are pouring money into social media and still not winning listings. The Real Estate Voice (TREV) founder Richard Lindley says the problem is chasing the wrong audience with the wrong content, and that a viral video could do more harm than good. Here's how to build an organic local audience that actually turns into leads.

    On this episode of REB Discover, Real Estate Business editor Liam Garman sits down with Richard Lindley, founder of TREV and an early proptech pioneer, to unpack why so many agents' social media strategy isn't converting.

    Lindley explains why a selling agent's audience is local sellers, not the whole country, and why a video that spreads far beyond their patch can muddy the algorithm's picture of who they serve. He shares what his audits of major agency networks found: most agents rarely post, most of what they do post is listings, and the small share of content with a personal, agent-led angle gets far more interaction.

    The pair then look at how to reframe content so it stops the scroll, from "what I would do if I were selling" posts to translating market data into what it means for a home owner, and why promoting auction dates may be wasted effort.

    Lindley makes the case for organic over paid, why an active profile builds the trust people check for before they engage an agent, and what really influences how agents appear in AI chatbot answers. Both warn against publishing unchecked AI output, and Lindley explains how to turn followers into leads by getting them off social media and into your CRM.

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    49 分
  • PMX: Your property managers aren't the problem – Why unclear roles and the wrong clients are quietly eating your PM profits
    2026/10/27

    Most agencies assume property managers need to work faster and harder. However, property management coach and trainer Lauren Robinson says the real culprit is often the structure around them: unclear responsibilities, clients who cost more than they earn and a growth model that rewards winning managements over keeping good ones.

    On this episode of The Property Management Excellence (PMX) Podcast, REB editor Liam Garman sits down with property management coach Lauren Robinson ahead of her session at the PMX Conference in Sydney on 5 November.

    Robinson starts with the problem: "everyone's incredibly reactive". Agencies often assume property managers need to work harder, she says, when the real issue is the structure around them, from unclear roles to maintenance requests passing through three people.

    To hear Lauren Robinson live, secure your tickets to the PMX Conference here.

    That clarity extends to the numbers. Robinson says principals and BDMs get fixated on how many managements they hold, when the better question is what each one earns and what it costs to deliver, including the hidden cost of rework. Not every client is worth taking on, she says, and retaining good ones deserves more attention.

    Finally, she looks at how agencies can prove their value without racing to the bottom on fees, and how AI can free property managers for judgment and relationships, as long as the processes come first.

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    24 分
  • Property Buzz: 20k Perth homes are underwater, economist says some pockets could fall 40%
    2026/10/23

    Prestige vendors are being asked to accept millions less, forecasters are revising their predictions down, and the RBA is hinting that inflation is worse than expected ... but will rising yields be a silver lining? Phil Tarrant and Liam Garman unpack what it could mean for investors, first home buyers and anyone with a mortgage.

    On this episode of Property Buzz, Phil Tarrant and Liam Garman look at a market where negative equity is spreading. They discuss a report that 20,000 Perth homes are now worth less than their owners paid and a Harbourside Sydney listing where the guide has reportedly slipped from a $28 million offer to $20 million-plus.

    The pair then weigh up the forecasts, including JPMorgan's revised outlook and Coolabah Capital's warning that some pockets could fall by as much as 40 per cent. Garman explains why he doesn't agree with every call, and why falling prices could open up higher yields in blue-chip suburbs for long-term investors. Both urge listeners to do their own due diligence and be wary of spruikers.

    Tarrant also challenges a report that investors are shifting to new builds, while the hosts discuss what proposed changes to trusts could mean for tradies and builders, and how rising interest costs and the pullback of SMSFs are adding pressure to developers.

    Then it's on to rates and politics: hints of a Melbourne Cup rate rise, what is feeding inflation beyond the war in Iran, and One Nation's pledge to restore the capital gains tax discount for up to two investment properties. Garman argues investors should factor in every political outcome, with the hosts floating a tongue-in-cheek policy of one negatively geared property per child.

    To get in involved, leave questions for Phil and Liam, or simply share videos or memes - join the Whatsapp group here.

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    42 分
  • Real Estate Exposed: The fourth rate hike is where the 'true pain' hits – so why are some buyers rushing in?
    2026/10/22

    Buyers are cautious, listings are harder to win and 15 to 20 per cent of property professionals are reportedly leaving the market. But PRD's Dr Diaswati Mardiasmo says the data tells a more nuanced story than the headlines.

    On this episode of Real Estate Exposed, REB deputy editor Emily Lauer sits down with PRD chief economist Dr Diaswati Mardiasmo for a full market update, themed around cutting through the noise and finding opportunities in a shifting market.

    Mardiasmo explains why PRD's time-to-buy index has lifted despite higher rates, and why some ready buyers see a softer market as the moment to act before competition returns. She also unpacks a curious pattern in the data: buyers are taking longer to commit but want quicker settlements once they do.

    The pair look at what a possible fifth rate hike could mean, with mortgage repayments now taking up a record share of median family income, and what it means for rents, renters and the agents trying to win listings.

    Mardiasmo then shares how agents can stand out, from becoming educators with suburb-level data to having "right sizing" conversations with owners feeling the pinch. She also points to regional markets as the standout opportunity for investors, citing lower prices, higher yields and tighter supply.

    Finally, she outlines where she sees the market heading into 2027, including what the RBA's modelling says about negative equity.

    Did you like this episode? Show your support by rating us or leaving a review on Apple Podcasts (REB Podcast Network) and by liking and following Real Estate Business on social media: Facebook, X and LinkedIn.

    If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend a voice to the show, email editor@realestatebusiness.com.au for more insights.

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    37 分
  • REB Discover: 120 sales in a year: Inside one Rockhampton agent's leaner model
    2026/10/20

    A return to selling has helped one Rockhampton agent more than double his personal sales output while reducing the administrative burden that can keep agents away from their clients.

    On the REB Discover podcast, Liam Garman is joined by Todd Brandon, property partner at The Agency CQ in Rockhampton, to discuss his return to selling and the business model behind his growth.

    Brandon has split the sales process across three specialist roles, with different members of Team Todd Brandon handling buyer, seller, and negotiation responsibilities.

    The structure has helped the team complete around 120 sales in the past year, compared with around 50 sales Brandon personally completed when he ran his previous 40-person business as a principal.

    He said technology, outsourcing, and agency support have also taken much of the administrative work off his plate, giving him more time to focus on buyers and sellers.

    The pair also explore Brandon's focus on creating more time for clients, the value of peer networks, and the lessons regional agents can take from a business built around specialisation rather than doing everything in-house.

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    12 分