Ever notice how every NFL quarterback debriefs with their coach right after a drive? There’s a reason for that. In today’s Question of the Day, Coach Chris breaks down how sales teams can use that same model to improve call performance. You’ll learn the two key debrief questions that keep your team sharp (“What went well?” and “What would you do differently?”), how great leaders leave fingerprints—not micromanagement—and why your follow-ups should always have purpose, not panic.

Because the secret isn’t complexity—it’s consistency.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Even the best sales pros have off days. The question is — what do you do after one? In today’s Question of the Day, Coach Chris breaks down how to bounce back when your confidence takes a hit and the scoreboard doesn’t go your way. He introduces a powerful mindset — “LOA Always Wins” — and explains how the Law of Averages, combined with a proven sales process, helps you stay steady, consistent, and confident through the ups and downs.

If you’ve ever walked out of a home feeling frustrated or second-guessing yourself, this one’s for you. Tune in, reset, and remember: trust the process — the averages will take care of the rest.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Jake in North Carolina asks — “My company gives the best leads to the top performers, and I’m stuck with the marketing ones that rarely buy. Is that fair… or even legal?”

In today’s QOD, Coach Chris breaks down the truth about lead distribution — why it actually makes business sense, how to think like an owner, and what you can do to climb into that top spot. You’ll walk away with a clear plan to earn better leads, boost your close rate, and take ownership of your growth.

If you’re ready to move from frustrated to first in line, this episode’s for you.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Coach Chris breaks down why “justify” is the wrong mindset—and how to flip from reactive to proactive. You can’t control price, but you can control process, value, and confidence. In this episode, Coach shares four “swings” to win when your price is higher:

1️⃣ Run a consistent, high-value process
2️⃣ Know exactly what makes you better (and prove it)
3️⃣ Overcome price objections without discounting
4️⃣ If you must discount—do it strategically and specifically

Price is only an issue in the absence of value. Build it, show it, and earn it.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Larry from Charlotte asked a question a lot of sales managers are thinking about: “If I’m using AI ride-along software, do I still need to do in-person ride alongs?”

In this episode, Coach Chris breaks down why AI is a powerful enhancement—but not a replacement. He shares real examples, field insights, and why the best leaders still get out of the truck, into the crawlspace, and shoulder-to-shoulder with their team.

You’ll learn how to use AI tools the right way—analyzing talk time, tone, and process—and how to combine that data with real-world coaching to build confidence, consistency, and results.

AI can show you what happened. A ride along shows you why it happened.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Most follow-ups sound like a desperate voicemail or a weak “just checking in” email. In this episode, Coach Chris breaks down how to make your follow-up stronger by focusing on your customer, not your calendar. Learn how to craft a real, value-driven reason to reach out—something that actually helps the homeowner, builds trust, and moves the conversation forward.

If you’ve ever wondered how to follow up without feeling like a pest, this one’s for you.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

Is roleplay really necessary for training—everyone hates it, so is it worth it? In this episode of Question of the Day, Coach Chris digs into what top-performing industries already know: practice under pressure matters. Drawing from real studies and examples outside the trades—like sports, aviation, and medicine—Coach breaks down why roleplay builds confidence, consistency, and closing power.

Whether you’re a service manager trying to train better or a salesperson tired of “fake” scenarios, this one will change how you think about practice.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com

The economy is shifting—again... or is it? But instead of panicking, great salespeople control what they have control over. In this episode of Question of the Day, Coach Chris breaks down what’s really happening in today’s economy using reputable data and reports—not social media noise. Then, he flips the focus to what you actually control: your effort, your skillset, and your mindset. Learn how to navigate uncertainty, lead your customers with confidence, and keep winning—no matter what the headlines say.

Have a Question? - Submit your questions to chrish@nexstarnetwork.com