🚀 Struggling with referral leakage in your allied health practice? You’re not alone.

I recently caught the Practiceology “7 Questions in 7 Minutes” podcast episode with Hunter McWhorter, who shared practical insights for allied health business owners who want to eliminate lost referrals, strengthen their operations, and truly stand out.

Here are three key takeaways for practitioners and clinic owners:

🔹 Don’t underestimate the basics: Even large practices can lose new patients simply by having the wrong info on Google. Claim your Google My Business listing and make sure your address, hours, and photos are accurate—it’s simple, but often overlooked!

🔹 Referral leakage isn’t just about doctors: Any touchpoint—friends, family, sports clubs, online ads—can be a source of missed opportunities. Map out every path new patients might take to your clinic, and shore up gaps internally before investing in more external marketing.

🔹 Create positive distractions: Build an environment where patients want to return and tell others about you. Hunter gave examples like letting patients choose the music played during their session, which builds community and boosts word of mouth.

Hunter also shared a free, no-strings-attached clinic operations scorecard to help identify your own gaps.

Just search “Hunter McWhorter” on LinkedIn and grab the resource from his featured posts.

Let’s keep our clinics thriving and referral pipelines full! 💪

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

Excited to share some incredible insights from our latest episode of the Practiceology podcast, where we had the pleasure of hosting Dr. Miles Bodzin, a powerhouse in the world of health practice management.

Dr. Bodzin shared invaluable wisdom gained from his years of experience in building a successful wellness practice and now through his role at Cash Practice Systems.

Here are three key takeaways that every health business owner should consider:

🔹 **Focus on Patient Retention:** Success in healthcare practices is significantly boosted by patient retention. Dr. Bodzin emphasizes the impact of a loyal patient journey on practice growth.

🔹 **Educate Beyond the Basics:** While patient education is essential, Dr. Bodzin points out the importance of combining education with feedback, forecasting care, and making payment processes frictionless.

🔹 **Implement the 4 F's:** To create a loyal patient base, focus on:

- **Feedback** - Keep patients informed about their progress.

- **Forecasting Care** - Clearly outline the care journey.

- **Frictionless Payments** - Simplify the payment process.

- **Frequent Contact** - Regularly engage with patients.

Find out more about Dr Bodzin and learn how to create loyal patients and efficient practices at https://www.cashpractice.com/

Click the link below to learn more about the Loyal Patient Journey process.

https://www.loyalpatientjourney.com/

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart/

🌟 Exciting Insights from the Latest Episode of 'Practiceology: 7 Questions in 7 Minutes' Podcast! 🌟

I had the pleasure of tuning into an eye-opening episode featuring Celia Champion from Painless Practice, where she shared her wisdom on growing private health practices effectively.

Here are my top three takeaways:

Understand Your Numbers: Celia emphasizes the importance of knowing your financial and operational statistics. This clarity can empower you to make informed decisions and drive your practice toward sustainable growth.

Maintain Work-Life Balance: Many practice owners struggle with burnout due to blurred lines between work and personal life. Recognizing these symptoms early and setting clear boundaries can foster a healthier environment.

Preserve Team Culture: As you expand, maintaining your core values and culture is crucial. Celia recommends giving your team autonomy and involving them in your practice's journey to keep that human connection intact.

If you're in the allied health sector and looking to grow without sacrificing your values or culture, this episode is a must-listen! 🎧

Find out more about Celia and her amazing programs at painlesspractice.com

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

Exciting insights from the latest episode of the Practiceology™ podcast with Paul Wright and our guest, USA Physical Therapist and health business expert Aaron LeBauer.

In this episode we explored the CashPT Blueprint, a game-changer for health practitioners wanting to step away from the constraints of insurance companies and create a profitable practice focused on patient care.

Here are 3 key takeaways from our discussion:

Empower Your Practice: Aaron emphasizes the importance of treating patients as individuals by establishing a practice that's free from insurance red tape. This allows for more personalized care and financial independence.

Overcome Common Challenges: Whether starting from scratch or transitioning to a cash-based model, understanding compliance and having the right mindset are crucial. These steps help practitioners avoid pitfalls and ensure a smooth transition.

Confidence in Charging: One of the biggest obstacles is confidence in setting and communicating value-based pricing. Practice saying your service fee builds the confidence needed to present your charges to clients effectively.

You can find out more about Aaron and get a copy of his book at:

https://cashptblueprint.com/

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

In this insightful episode with USA based health business expert, Daniel Bai, we discuss the critical art of closing deals in healthcare professions, offering strategic advice for chiropractors, cosmetic dentists, mental health counselors, and other service providers facing sales challenges.

🔑 **Key Takeaways:**

- **Understanding Your Client:** We discuss the importance of tailoring your sales approach by truly understanding the needs and expectations of your client—what works for chiropractors might resonate differently with cosmetic dentists or mental health professionals.

- **Overcoming the Fear of Money Talks:** Addressing the typical discomfort healthcare professionals feel around discussing financials, we share strategies to navigate these crucial conversations confidently.

- **Value Stacking:** Learn how to effectively use value stacking in your recommendations to communicate the direct benefits to your patients, ensuring clarity and enhancing acceptance of your services.

Listen to the full episode to get more valuable insights on improving your closing skills

Click the link below to get access to FREE resources from Daniel including - “Why New Patients Lie to Their Doctors”, and “3 Things You Should Never Say to Your Patients”.

https://www.closeforchiro.com

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart

🚀 Just wrapped up an enlightening session on the Practiceology podcast with the incredible Moira Lethbridge! 🎙️

Our conversation was packed with valuable insights for business leaders, especially female executives looking to streamline their workload and enhance their leadership approach.

Here are three key takeaways from our chat:

Prioritize Your Strategic Plan: Moira emphasized the importance of creating a personal strategic plan with clear vision and priorities, focusing on the next 12 weeks to maintain clarity and direction.

Delegate, Don't Overload: Many leaders tend to over-function, believing they must handle everything themselves. Moira suggests adopting the "eliminate, automate, delegate" framework to streamline and focus on impactful tasks.

Embrace Your Magnificence: Confidence is crucial. Recognize your inherent worth and break through the noise of self-doubt and continuous self-judgment to make intentional, valuable decisions.

You can find out more about Moira and get access to her "Take Back Your Time in Only 15 Minutes a Day" program at:

https://moiralethbridge.com/

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart/

🚀 Exciting News from the Latest Practiceology™ Podcast Episode!

In our recent episode of the Practiceology™ seven questions in seven minutes podcast, we had the pleasure of chatting with Rick Lau, a seasoned expert in transforming allied health businesses.

In this session we delved into the secrets of optimizing front desk operations to boost appointments and enhance patient experiences. 🎧

Here's a quick peek at the key takeaways from the conversation:

Address Front Desk Challenges: Rick emphasized the importance of overcoming common front desk issues, such as missed calls and appointment bookings. By focusing on improving these areas, practices can see significant growth in client appointments and satisfaction.

Incentivize Performance: Implementing a bonus structure for front desk staff linked to key performance metrics can align their efforts with the clinic's goals. This approach encourages staff to excel in converting leads and enhancing communication.

Conduct Mystery Calls: Regularly auditing your clinic's phone interactions provides invaluable insights into the effectiveness of front desk operations. Rick's team offers a mystery caller audit to help identify areas for improvement and boost conversion rates.

For a deeper dive into these strategies, check out the full episode and access valuable resources like the front desk operational checklist at mycallhero.com.

Let’s optimize our practices together! 🌟

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart/

🚀 Exciting insights from our latest episode of the Practiceology 7 Questions in 7 Minutes podcast featuring Jay Greenstein! 🌟

Jay Greenstein, founder and CEO of Embodi, joined host Paul Wright to share how digital healthcare is revolutionizing the industry and how allied health business owners can get ahead.

Jay dives into the importance of improving patient adherence and outcomes while driving practice income through innovative technology.

🔑 Key Takeaways:

Patient Retention Matters: Focusing on patient adherence and outcomes is more cost-effective than constantly acquiring new patients. Jay emphasizes using behavioral economics and motivational interviewing to enhance patient retention and satisfaction.

Embrace Digital Healthcare: With remote therapeutic monitoring set to be a $78 billion industry by 2032, getting involved in digital health technology now can future-proof your practice. Emerging technologies, like AI, are changing at a rapid pace—stay informed and adapt.

Gamification for Better Outcomes: Applying gamification and behavioural economics in healthcare can lead to improved patient adherence, satisfaction, and overall practice success. Jay's experience with Embody demonstrates the power of gamifying patient experiences effectively.

Ready to transform your practice in line with the digital healthcare evolution?

Listen to the full podcast episode for more insights from Jay Greenstein and expert tips from Paul Wright.

You can also arrange a FREE strategy session with Jay and his team at:

https://embodihealth.com/

Is Your Health Business Leaking Money?

Find Out by Completing the FREE 2 Minute Practice Efficiency Survey – PLUS Get a FREE pdf Copy of Paul Wright’s Amazon Best Seller -“How to Run a One Minute Practice” at:

https://www.mypracticeology.com/

FREE “Earn More – Work Less- Kickstart” Session

To find out if you are suitable for the Practiceology™ program – click on the link below and book a FREE “Earn More Work Less – Kickstart Session" with program creator - Paul Wright:

https://www.mypracticeology.com/kickstart/