Do you actually know what your IT company does for you each month?

Most businesses don't know what their IT provider actually does. This episode fixes that — and gives you the questions to ask yours.

Team Metalogic's Liam and Louise reveal what great IT support really looks like, the warning signs yours might be failing you, and the questions every business should be asking their provider. Honest stories, zero jargon, our Partner 1st mentality and one simple test: can your MSP prove they're as good as they say?

Because anyone can say they're a great IT company. Yours should prove it.

👉 If it makes you think twice about your current provider. Our diaries are open — visit teammetalogic.com for a no-pressure chat.

In this podbyte we will be discussing the historical issues around affordable Fibre broadband availability in Cardiff City Centre and surrounding areas and the fantastic cost effective, solution that is available now from Team Metalogic.

Where do you start with cybersecurity — and when do you stop? Mike and Liam tackle the question every SME owner is quietly avoiding, starting from a real scenario: a 50-staff manufacturer whose customers have just started asking hard questions about IT security.

Inside this episode:

• The 15-point cyber checklist — and why the goal isn't ticking all 15, it's finding the ones that move the needle in your business
• Defence in depth, explained with a castle — why concentric walls and moats are still the blueprint for security in 2025, and why no single product is ever enough
• Spending a limited budget well — the maths on operational downtime, reputational cost and why "a bit less across several layers" often beats one expensive silver bullet
• Inside the security stack — password management with Keeper, phishing prevention, simulation and training with Ironscales, and Trusted mobile threat protection for the BYOD blind spot
• The personal-device problem — Cyber Essentials now covers personal phones used for work. We ran a poll where 82% of attendees had no idea how many personal devices were in their organisation. Here's how to fix that without reading your team's texts.

Every business relies on an IT provider — but how do you actually know they’re keeping you secure? In this conversation, Mike Parfitt, Founder & CEO of Team Metalogic, sits down with Mit, founder of Assurix, to unpack one of the biggest blind spots facing UK businesses: an unregulated industry where every provider sounds the same, and most owners have no way to tell the good from the risky.

They talk honestly about why the IT industry has gone unchecked for so long, what “live-evidence” verification really means, and why Team Metalogic chose to put itself forward to be independently and continuously verified. Along the way, they explore the questions every business owner should be asking their IT partner — and how the right (or wrong) decision can shape what happens on the day a breach hits.

No jargon, no sales pitch — just two business owners talking straight about trust, security, and how to make smarter technology decisions.

In this Podbyte, Mike Parfitt (CEO) sits down with Logan Ridenour from Cynomi to explore how SMEs can strengthen cybersecurity without enterprise budgets. They break down the rise of the vCISO model (Virtual Chief Information Officer) and why continuous improvement beats yearly tick‑box compliance.

What You’ll Learn:

• How vCISO (Virtual Chief Information Officer) services give SMEs affordable, board‑level security leadership.
• How Cyber Essentials and other frameworks fit together and support growth.
• The top emerging threats SMEs must prepare for.

Everyone has a wider purpose and for us it isn’t just about technology.

We want to build trust and understanding with our clients so that we can become a true strategic technology partner, leading innovation and enabling mutual growth and success.

Dive into our latest podcast where we explore how aligning technology with your business growth strategy can be a game-changer. Discover how to navigate the complex landscape of cybersecurity, AI, and emerging technologies without falling into the trap of buying for the sake of buying. Learn how our consultative approach helps businesses make informed decisions, ensuring technology investments are strategically aligned with their goals.

Unlock the Power of Managed Compliance in Cybersecurity!

We delve into the critical intersection of compliance, governance, and risk management in the ever-evolving world of cybersecurity. Discover why compliance is more than just ticking boxes—it’s about creating a resilient cybersecurity posture that keeps your business safe. Learn how to transform compliance from a daunting task into a proactive mindset, ensuring your business stays ahead of threats.