Do you actually know what your IT company does for you each month?

Most businesses don't know what their IT provider actually does. This episode fixes that — and gives you the questions to ask yours.

Team Metalogic's Liam and Louise reveal what great IT support really looks like, the warning signs yours might be failing you, and the questions every business should be asking their provider. Honest stories, zero jargon, our Partner 1st mentality and one simple test: can your MSP prove they're as good as they say?

Because anyone can say they're a great IT company. Yours should prove it.

👉 If it makes you think twice about your current provider. Our diaries are open — visit teammetalogic.com for a no-pressure chat.

In this podbyte we will be discussing the historical issues around affordable Fibre broadband availability in Cardiff City Centre and surrounding areas and the fantastic cost effective, solution that is available now from Team Metalogic.

Where do you start with cybersecurity — and when do you stop? Mike and Liam tackle the question every SME owner is quietly avoiding, starting from a real scenario: a 50-staff manufacturer whose customers have just started asking hard questions about IT security.

Inside this episode:

• The 15-point cyber checklist — and why the goal isn't ticking all 15, it's finding the ones that move the needle in your business
• Defence in depth, explained with a castle — why concentric walls and moats are still the blueprint for security in 2025, and why no single product is ever enough
• Spending a limited budget well — the maths on operational downtime, reputational cost and why "a bit less across several layers" often beats one expensive silver bullet
• Inside the security stack — password management with Keeper, phishing prevention, simulation and training with Ironscales, and Trusted mobile threat protection for the BYOD blind spot
• The personal-device problem — Cyber Essentials now covers personal phones used for work. We ran a poll where 82% of attendees had no idea how many personal devices were in their organisation. Here's how to fix that without reading your team's texts.