For this episode, David is joined by Derrick Mains, the CEO of Process Fixer. Derrick is an award-winning content creator and business optimization expert. He explains why the way Western companies treat and manage their employees is behind the fact that 70% of Inc 5000 listed businesses fail within 5 years.

He explains how to engage your employees in a different way to identify the pain points in your business and provide them with what they need to make their jobs easier. A change that replaces the drudgery of work with pride and enjoyment, while improving the bottom line and creating sustainable growth.

David helps owners and leaders build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell without the frustration and overwhelm,

Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons

KEY TAKEAWAYS

• The modern Western way of managing people was created to get the 4 million troops returning after WWII back into work. It doesn´t work for today´s workforce.
• Having an incessant focus on growth leads us to growth at all costs, which studies show increases the chances of going out of business.
• When you focus on growth you forget to look at efficiency.
• Ask your employees what is slowing them down, then provide them with what they need to work more efficiently.
• Efficiency shouldn´t be about reducing your workforce. Make it clear to your employees that they will be given other work to do.
• Create efficiency, then reinvest that into growing the capabilities of your organization.
• The people who do the jobs need to be the ones to map out the processes and carry out the cross-department discussions to identify and eliminate pain points.
• KPIs should be system measurements and be analysed alongside employees.
• Fix problems in a way that ensures they do not occur again.
• 94% of all problems that management deals with are process problems. Empower your people to remove that pain.

BEST MOMENTS

“It means that they can take pride and joy in their work instead of the drudgery of work.”

“Empower people to measure the system, never blame them.”

“Those who write the plan, don’t fight the plan.”

“Design it with the front-line people in mind.”

“Allow the people to experiment, not management.”

“I think this country needs an enema, and I think one is coming.”

EPISODE RESOURCES

https://theprocessfixer.com

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs and multinational corporations on strategies for service excellence, leadership and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

David’s Facebook - https://www.facebook.com/dave.roberts.5076798

Instagram - https://www.instagram.com/davidcroberts_

Email - david@peoplewithpurpose.live

For this episode, David is joined by Christian Muntean, a master coach and leadership expert who works with owners and executive teams to build high performing companies. He explains why businesses need strong leaders, how a values-led approach automatically ensures all of a business’s leaders are pulling in the right direction and why personal development is the key to being a successful leader.

This episode is also packed with simple exercises and changes you can make immediately to greatly improve your effectiveness as a leader.

David helps owners and leaders build their business without having to do it all themselves, so that they have a business that is ready to sell when they are ready. To build your business, so it is ready to sell without the frustration and overwhelm,

Download David's Free Guide '3 reasons you will never sell your business and how to fix it FAST! https://businessbreakthrough.live/3reasons/3-reasons

KEY TAKEAWAYS

• 20% of management time is wasted dealing with conflict resolution. Conflicts that largely arise because of a lack of clarity around roles and responsibilities.
• Putting in place a framework and a systematic approach to leading ensures issues are dealt with quickly and effectively, every time.
• Tackle the upstream causes of your issues.
• Identifying what is important to the business, its values, is a big part of what aligns the leaders, so they all make decisions through the same framework.
• The right culture underpins everything.
• Proper planning and processes reduce issues and therefore the chances of conflict arising.
• Personal development is leadership development.
• If you're not comfortable with yourself and feel you have to prove something to somebody, that will taint how you lead.

BEST MOMENTS

“Every problem is a leadership problem .”

“The primary change that we made was just around culture.”

“See the problem as a signal that the system can be improved. .”

“A lack of confidence, or fears of any kind, is probably one of the biggest inhibitors of effective leadership at any level.”

“Even at the highest level, the way you see yourself and your confidence has a huge impact.”

“Marinate yourself in people that are more like who you want to become.”

EPISODE RESOURCES

Free assessment - https://www.christianmuntean.com/landing-pages/train-to-lead-self-assessment

https://www.christianmuntean.com/landing-pages/how-to-accomplish-more-without-doing-more/

https://www.linkedin.com/in/christianmuntean

Books - https://www.amazon.co.uk/stores/Christian-Muntean/author/B07BQCS1FN

ABOUT THE HOST

David Roberts is a highly regarded CEO, mentor, and investor with 30 years of experience across multiple sectors. As an intrapreneur and entrepreneur, David has bought, grown, started and sold several businesses, working with values-driven start-ups, award-winning SMEs and multinational corporations on strategies for service excellence, leadership and profitable growth. David’s passion is for purpose and creating an environment where everyone can succeed, through building teams that get things done, execute on their mission with passion, deliver exceptional service and really make a difference.

CONTACT METHODS

LinkedIn - https://www.linkedin.com/in/david-roberts-nu-heat

Facebook - https://www.facebook.com/DavidRobertsPeopleWithPurpose

David’s Facebook - https://www.facebook.com/dave.roberts.5076798

Instagram - https://www.instagram.com/davidcroberts_

Email - david@peoplewithpurpose.live