If you got to the back end of last week and yet again, for what felt like the 457th week in a row, you hadn't achieved everything you wanted to achieved... then you probably finished the week frustrated. Again.

The thing is you're not alone in this. Most business owners, and especially MSPs, feel that frustration, because there never seems to be quite enough time to do all the things you want to do.

I believe that's looking at it the wrong way. And actually you should be reducing down the number of things that you could do.

Let's explore that in today's Monday Motivation

Paul's 5 min Monday Motivation for 6th July 2026

Almost every single business owner hates complaints. And that's because the business is a reflection of us.

It's our baby. It's our personal identity. When someone complains and we agree with that complaint, that's like someone stabbing us in the heart.

And yet there's a different way of thinking about complaints. What if actually you should be encouraging them because they're insanely useful feedback that can help you make the business better?

Let's explore that in today's Monday Motivation.

Paul's 5 min Monday Motivation for 13th July 2026

Are you the one person in your business that everyone turns to when they have a problem? And I don't mean just escalating tech issues.

I mean everything, from the fridge being out of milk to how to handle a client asking something slightly unusual.

It's a common curse of the business owner where our team assume that we have all the answers. Of course you and I know that we don't. But we do have all the questions. And to me that's more important.

Let me explain what I mean in today's Monday Motivation.

Paul's 5 min Monday Motivation for 20th July 2026