In another special edition of OBHB, Justin Smith explores the idea of doing "Whatever It Takes" to create exceptional customer experiences. Inspired by the Daniele brothers' "WIT" philosophy discussed in Episode 1, Justin shares how customer-focused organizations overcome obstacles, embrace accountability, and find solutions regardless of complexity. Drawing from experiences at Brite, he discusses why great businesses focus on outcomes over excuses and how a commitment to ownership, service, and problem-solving helps build lasting customer relationships.

Catch the video here! Brought to you by Brite!

In this special OBHB Exclusive episode, Justin Smith reflects on popular themes from previous One Big Happy Business conversations while also answering questions submitted by listeners and viewers. Justin discusses why workplace culture is critical to long-term success, the importance of surrounding yourself with great people, and why leaders should never be afraid to fail and grow through challenges. Drawing from Brite’s own Cultural Companion and core values, the conversation explores how strong organizations align hiring, advancement, leadership, and accountability around clearly defined values that shape culture over time. Catch the video here! Brought to you by Brite!

In Episode 7 of One Big Happy Business, Justin Smith talks with brothers Matthew and Jonathan Sydor, Presidents of Sydor Optics, about carrying forward a family business legacy built on innovation, craftsmanship, and trust. The conversation explores the evolution of the company from its founding in 1964 by their grandfather, Stefan Sydor, to its continued growth today through strong leadership, employee investment, and a commitment to supporting the next generation of optics professionals. Catch the video here! Brought to you by Brite!

In Episode 6 of One Big Happy Business, Justin Smith talks with David Riedman, founder of Riedman Companies, about entrepreneurship, leadership, and building a family business centered around long-term relationships and community impact. David shares how his desire to be his own boss helped shape the company’s growth into a respected real estate development and property management business, while also discussing leadership lessons, company culture, and what it means to welcome the next generation into the family business as his two sons join the company and help shape its future.

Catch the video here! Brought to you by Brite!

In Episode 5 of One Big Happy Business, Justin Smith talks with Peter Roberti of Adrian Jules Custom Clothier about growing a multi-generational family business built on craftsmanship, relationships, and tradition. Peter shares the story of how his grandfather started the company after immigrating from Italy, how the business evolved through each generation, and what it takes to balance legacy, innovation, and family dynamics while continuing to grow a respected custom clothing brand.

Catch the video here! Brought to you by Brite!

In Episode 4 of One Big Happy Business, Justin Smith talks with Beth Deehan about growing up in a multi-generational family business at Coleman’s Authentic Irish Pub while also building her own path as a voice over artist. Beth shares stories about hospitality, community traditions, family loyalty, and the lessons learned from working behind the scenes in a family-run business, along with her journey into a creative career and the importance of continuing to pursue new goals at every stage of life. Catch the video here! Brought to you by Brite!

In Episode 3 of One Big Happy Business, Justin Smith sits down with Rufus Judson, fifth-generation CEO of Pike Construction Services, to explore how a 150-year family business continues to thrive through innovation, trust, and long-term leadership. Rufus shares insights on stewarding a multigenerational legacy, adapting to industry change, and honoring the values that sustain success across generations. Catch the video here! Brought to you by Brite!

In Episode 2 of One Big Happy Business, Justin Smith talks with Mike Olson of OrCon Industries about building a resilient family-run manufacturing company through reinvention, mentorship, and people-first leadership. Catch the video here!