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In this episode, we hear from the brilliant Dr. Lisa Kaufman, a Consultant Community Paediatrician, Associate Medical Director, and Communication Skills Trainer with Manchester Local Care Organisation (yes, she wears many hats!).

Lisa shared her insights during her talk at our last unusual suspects event. The talk, 'Core Communication Skills' unpacks what it really means to listen well, how we can improve understanding across roles, and why simple communication habits can make all the difference in complex healthcare settings.

Whether you're a medical student, clinician, or just passionate about improving patient care, this episode will leave you reflecting on how you connect, speak, and really hear the people you work with.

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