Q4 is not a sprint in December, it is a result of what happened months before. If you wait until October to fix performance, you've already lost momentum.

My friend Carrie Webber of Jameson Management is back to unpack why so many dental practices feel stuck heading into year end. Shrinking profit, rising overhead and salary pressure expose weak spots that get overlooked when the team is stretched. She focused on "inspecting what is expected," from phone skills that guide new patient decision-making to effective scheduling that gets people in the door.

Carrie explains why patient attrition quietly cancels new patient growth, why accounts receivable snowballs when systems are not managed intentionally, and why office managers need clear public support to coach the team with accountability. You won't want to miss this one - Carrie is as sharp as she is fun!

Connect with Carrie Webber

Instagram:

@CarrieWebberSpeaks

https://www.instagram.com/carriewebberspeaks/

@jameson_management

https://www.instagram.com/jameson_management/

LinkedIn:

Carrie Jameson Webber

https://www.linkedin.com/in/carriejamesonwebber

Facebook:

Jameson Management & Marketing

https://www.facebook.com/share/19UGhpzjPo/

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. US-based RCM company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

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Synergy Dental Partners offers lower prices for your dental supplies and services

Link: https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

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CareCredit has supported office managers and billing professionals for years. Their credit card offers flexible financing options, so patients can pay over time for their care, subject to credit approval. When money isn't the obstacle, patients say yes.

Find out more here: https://www.odysseymgmt.com/carecredit

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My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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**If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

#DentalPractice #PracticeManagement #DentalLeadership #DentalTeam #Dentistry

Can four numbers reveal the true health of your dental practice? In this takeover episode, Dental Revenue Network member Ashley Bond of Wisdom Dental Billing explains why your monthly metrics may matter more than your production goals. Think of these reports as clues to hidden revenue rather than regular tasks.

She explores the four key numbers that provide a clear picture of a practice's financial health: collection percentage, insurance accounts receivable over 90 days, patient accounts receivable, and adjustments. Drawing from years of experience in a family dental practice and working with practices across the country, Ashley explains why production alone does not guarantee profitability and why consistent collections are a real measure of success. You'll learn how delayed insurance claims affect patient payments and why regularly reviewing adjustments helps to catch errors and even identify signs of potential fraud. This takeover episode is full of practical strategies to get these systems started today.

Find your missing revenue and fix your systems. Schedule your complimentary practice analysis today! https://meetings.hubspot.com/colleen-salpini/book-time-with-the-wisdom-team?utm_medium=podcast&utm_source=kol&utm_campaign=teresa-podcast

Connect with Wisdom:

Email: info@withwisdom.com

Text "Demo" at 314-648-2663

Visit their website: https://www.withwisdom.com/

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I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

-------------

My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

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Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Podcast listeners use NTMT100 for a $100 courtesy.

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Visit odysseymgmt.com to check out my book, webinars and courses.

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Don't forget to check out my other podcast Chew on This - A Dental Podcast!

**If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

More management and insurance knowledge in my newsletter: https://www.odysseymgmt.com/newsletter

Revenue doesn't disappear overnight. It slips away through denied claims, incomplete documentation, poor insurance verification, and small breakdowns that most dental practices never notice until the numbers stop adding up.

In this episode of Nobody Told Me That, Teresa Duncan sits down with Allyssa Mizenko, CEO of Zen Dental Support, for an in depth conversation about the hidden challenges of revenue cycle management. They discuss why insurance verification is more important than ever, how weak documentation leads to costly claim denials, why front office and clinical teams need to work together, and how setting the right financial expectations with patients can improve collections. Whether your practice handles billing in house or works with a billing company, this episode shares practical insights to help protect your revenue, strengthen your systems, and improve the overall patient experience.

Connect with Allyssa Mizenko

Facebook: https://www.facebook.com/zendentalsupport

Instagram: https://www.instagram.com/zendentalsupport

LinkedIn: www.linkedin.com/in/allyssa-mizenko-8aa014387

Dental Claims Attachment Checklist: https://mizenkodallyssa.gumroad.com/l/tzcnjx

—-------------

Practice Management Power Day is happening in Denver, Colorado, and it is built for leaders who want real results. Learn directly from top practice management experts and industry speakers who know what it takes to run a profitable, organized, high performing practice. The event will take place on Friday, September 25 at the Vivos Institute, located next to the Denver Airport. Register now at: https://practicemanagementpowerday.com Podcast listeners use NTMT100 for a $100 courtesy.

-------------

I created Dental Revenue Network to foster collaboration and networking amongst RCM professionals. Billing company owners and billing professionals will have access to skill building sessions, current carrier news and insurance discussions beyond "what's the code?" Check it out - I hope you'll join! https://dentalrevenuenetwork.mn.co/

-------------

Synergy Dental Partners offers lower prices for your dental supplies and services

https://www.odysseymgmt.com/synergy

NTMT listeners receive a 2 Month Free Trial + a 3rd Month if you buy anything from any vendor during the trial period. Also, new Darby customers receive a $200 Darby statement credit with a purchase.

-------------

My insurance course Dental Insurance Design and Management is geared toward those who want to understand the how and why of insurance. As a loyal podcast listener, please use "NTMT" for a $75 courtesy toward your investment.

-------------

Visit odysseymgmt.com to check out my book, webinars and courses.

-------------

**If you like the show then I'd appreciate a good rating. Tell your friends. Even podcasters ask for referrals!**

YouTube: https://youtube.com/@odysseymgmt

#Dentistry #DentalPractice #RevenueCycleManagement #DentalInsurance #DentalBilling