On this episode of No Vacancy we sit down with Holly Fiorello, Director of Field Marketing at Storable and we chat about everything from how she got started in Florida, to her time with The Storage Group and Call Potential, to her current role at Storable. Holly is an extremely active figure in our industry, sitting on 2 state SSA boards as well as being a volunteer for a 3rd state SSA. She has a wealth of marketing knowledge and we were so honored to have her on our podcast!

In this episode of No Vacancy we sit down with James Hatfield from LiveSwitch and discuss how he got started, moving over to LiveSwitch and how LiveSwitch is helping to transform Self Storage.

About LiveSwitch: LiveSwitch is the world-leading communications platform for small businesses and entrepreneurs. We provide world-class technologies to help small businesses thrive–directly saving them money, making them money, saving them time, and helping them serve their customers better. Virtual estimates, on-site documentation, and AI built for small businesses are some of the many offerings we provide. We use innovative video and photo technologies to achieve this.

• Book a demo: Andrew's personalized link
• Website: https://www.liveswitch.com/
• Start your free trial: https://www.liveswitch.com/contact-signup
• Coupon: Use code "Vacancy10" for 10% off at checkout!

In this episode of No Vacancy, the crew dives into summer adventures — from waterpark fun, to brewery trips that somehow turned into missed connections. Between laughs, they take a hard look at Access Self Storage’s 29 Fundamentals, breaking down how these guiding principles shape the company’s culture, customer experience, and everyday decision-making.

With stories that range from listening generously to speaking straight (even when it’s tough), the conversation is both unfiltered and surprisingly relatable. Whether you’re in self storage, managing a team, or just trying to balance life and work with a little humor, this one delivers insight with plenty of laughs.