In this episode of NextWave Conversations, Chris Lukianenko explores the transformative impact of generative AI on workplace productivity and business strategy with two influential guests. Ephraim Patrick, a partner at Mercer, shares his expertise in workforce transformation and productivity improvement. At the same time, Jan Hutton, CEO of the Australian Tourism Data Warehouse, offers a perspective on how AI is revolutionising Australia’s tourism sector by optimising business processes and enhancing employee well-being.

Ephraim discusses the current productivity challenges in Australia and how generative AI can help bridge the gap by reducing busywork and enhancing efficiency. Jan emphasizes the critical balance between productivity and employee well-being, stressing the importance of reimagining business models with AI. This conversation is a must-listen for leaders seeking to future-proof their organisations and leverage AI to stay competitive.

As a partner at Mercer, Ephraim Patrick leads initiatives in workforce transformation and organisational strategy. With experience in human capital strategy and mergers & acquisitions, Ephraim brings a global perspective on workforce productivity and business restructuring. His recent focus on AI-driven productivity highlights his commitment to helping businesses harness technology for sustainable growth.

The CEO of the Australian Tourism Data Warehouse (ATDW), Jan Hutton has built her career in tourism and change management, with experience in organisations like Deloitte. At ATDW, Jan is pioneering the use of generative AI to promote sustainable tourism and improve data-driven decision-making. Her innovative approach focuses on integrating AI with employee well-being and cultural sustainability.

AI and Productivity Challenges in Australia: Ephraim discusses the productivity issues many Australian organisations face and the role of generative AI in addressing these.

Employee Well-Being in the Age of AI: Jan shares her approach to maintaining a balance between productivity gains and employee well-being as AI tools are adopted.

Human-Machine Collaboration: Insights on how humans and AI can work together to perform repetitive tasks while allowing employees to focus on strategic and creative work.

AI in Strategy Development: Both guests discuss how AI supports strategy development, allowing organisations to keep plans up-to-date and relevant.

AI Adoption in the Tourism Sector: Jan highlights how AI is transforming tourism data management in Australia, setting new standards for data accessibility and efficiency.

Future of Work and AI Skills: The guests explore how emerging AI skills will shape future careers and the essential role of continual learning.

"AI isn't disrupting your job; it's people with AI skills who will." – Ephraim Patrick

"If you work like a computer, your job will be replaced by a computer." – Jan Hutton

"It's not about adopting AI; it's about reimagining your business." – Jan Hutton

Ephraim Patrick: LinkedIn Profile

Jan Hutton: LinkedIn Profile

Australian Tourism Data Warehouse: Website

Mercer’s Workforce 2.0 Report: Read More

Chris welcomes Michael McCallum and Monch Mercader, co-founders of hAIgher Ed, a pioneering AI-driven education solutions company. Together, they discuss the potential for generative AI to revolutionize universities, from automating repetitive administrative tasks to enhancing student engagement and support. Michael and Monch bring unique perspectives: Michael, with his deep-rooted passion for transforming education, and Monch, with his expertise in human-centered product design and user experience.

The conversation covers challenges and opportunities in deploying AI within traditional academic institutions, with examples from universities already benefiting from AI efficiencies. Listeners will hear insights into how AI can reclaim valuable hours for educators, enabling deeper human connections and transforming the student journey into a seamless, personalized experience. Michael and Monch also share forward-looking thoughts on the role AI might play in higher education’s future, making this episode a compelling listen for tech enthusiasts and educators alike.

A seasoned leader in AI and business strategy, Michael McCallum is passionate about transforming higher education. With a background in strategic innovation, Michael co-founded hAIgher Ed to help academic institutions leverage AI, making educational processes more efficient and meaningful. His commitment to education stems from his belief that a robust education system is key to societal progress and equity.

Monch Mercader, an expert in user experience and product design, brings a grounded, human-centered approach to hAIgher Ed’s AI solutions. With experience in creating intuitive interfaces, Monch focuses on making AI accessible and valuable for both staff and students. His dedication to hAIgher Ed’s mission is driven by his vision of using technology to enhance, not replace, human interactions in education.

• The Evolution of AI in Education: Michael and Monch discuss how AI has progressed from rule-based systems to generative capabilities, allowing for more natural interactions.

• AI in Administrative Tasks: They share how generative AI can streamline admissions and other administrative processes, drastically improving efficiency.

• Enhancing Student Experience: The potential for AI to personalize and improve student engagement through customized support.

• Challenges and Mindset Shifts: Addressing the cultural resistance within universities and the need for a shift towards embracing AI.

• The Future of Higher Ed: Predictions on the role of AI in education, including the shift toward more student-centered learning models.

• "The goal is to let the educators focus on what they’re truly passionate about—educating—not on filling out forms."

• "We’re offering universities a way to make the ‘trains run faster,’ enhancing both efficiency and experience for staff and students."

• "If you want to fix society, start with the education system. Generative AI can make a real impact here."

• hAIgher Ed on LinkedIn

• hAIgher Ed website

• InnovateGPT Website

Join host Chris Lukianenko as he sits down with Dave King, CEO of Move 37, for an in-depth discussion on how AI is transforming creative industries. Dave’s unique journey from studying psychology to becoming a pioneer in AI development offers listeners a fascinating look into how human creativity and machine intelligence can come together to shape the future. In this episode, Dave dives deep into his early experiences with the internet in the 1990s, his transition from advertising to AI, and the exciting role that AI plays in supporting creative professionals today.

Dave also shares key insights on the practical applications of generative AI, including how it can act as a thought partner in creative processes and help automate repetitive tasks. From creating personalized tools to brainstorming with AI, Dave highlights how technology is not just replacing tasks but empowering individuals to achieve more. Whether you’re an entrepreneur, creative professional, or tech enthusiast, this episode is packed with valuable insights into the evolving role of AI in business and creativity.

Guest Bio

Dave King is the founder and CEO of Move 37, a company revolutionizing how organizations leverage generative AI to enhance creativity and innovation. With a background in psychology and extensive experience in digital strategy and AI consulting, Dave has positioned himself as a leader at the intersection of technology and creativity. Prior to founding MakeGPT, Dave led several creative and advertising agencies, including The Royals, where he explored the synergies between human creativity and machine intelligence.

With a passion for helping organizations integrate AI into their workflows, Dave's work focuses on developing AI-driven solutions that empower individuals to achieve more in their personal and professional lives. His deep understanding of both psychology and technology allows him to bridge the gap between human thought processes and artificial intelligence, offering innovative tools that support critical and creative thinking.

Key Topics Covered

Psychology and AI: Dave’s background in psychology and how it influences his approach to AI and creativity.

Generative AI for Creatives: How generative AI can act as a thought partner for creative professionals, helping with brainstorming and critical thinking.

AI in Business: The practical applications of AI in automating tasks such as content creation, customer service, and financial data analysis.

AI in Creative Industries: Dave’s vision for how AI will reshape creative agencies, from content generation to strategic planning.

Human and Machine Collaboration: The future of collaboration between human creativity and machine intelligence, and the role of AI in enhancing workflow.

Challenges for Junior Creatives: The impact of AI on entry-level roles in creative industries and the potential need for adaptation.

AI as a Tool for Empowerment: How AI empowers individuals and businesses by providing tools that democratize creativity and streamline operations.

Quotes From Dave King

"I think the real advantage of AI in creative industries is not just content generation but enhancing the thoughtful exploration of work."

"AI is not here to replace creativity but to empower it. It helps automate the mundane, so humans can focus on what they do best—innovating and creating."

"Everyone is going to be a tool maker in the future. AI is democratizing creativity, allowing individuals to create tools that suit their personal workflows."

Links

Dave King's LinkedIn

Move 37 Website

InnovateGPT Group

In this episode, host Chris Lukianenko speaks with Nikki Meller, an inspiring entrepreneur who transitioned from nursing to become a leading figure in educational technology. Nikki’s story unfolds her bold journey from a successful nursing career to founding CREDuED, a company that integrates VR, AR, and generative AI into educational experiences.

Nikki reveals the obstacles she faced, such as balancing family life and career, overcoming burnout, and finding her path in the male-dominated tech industry. The conversation explores the impact of immersive technology in education, how Nikki's experiences shaped her current work, and her advice for others contemplating a major career shift. This episode is packed with valuable insights for anyone interested in EdTech, career reinvention, or integrating technology into learning.

Guest Bio

Nikki Meller is the Founder and Director of CREDuED, an EdTech consultancy specializing in the integration of VR, AR, and generative AI into learning experiences. Before embarking on her entrepreneurial journey, Nikki enjoyed a successful career in nursing, ultimately serving as Director of Academic Programs in Nursing at Western Sydney University. In her role, she led the development of undergraduate curriculums, demonstrating a passion for creating transformative learning experiences.

Nikki's achievements extend beyond nursing education; she’s also received numerous awards for teaching excellence and is a Senior Fellow of Advance HE. Her transition into EdTech has seen her develop a successful consultancy that supports educational institutions and businesses in enhancing their training programs through cutting-edge technology. A visionary leader, Nikki is passionate about driving change, elevating educational standards, and empowering others to embrace career pivots.

Key Topics

- Nikki’s Transition from Nursing to EdTech: Nikki shares her journey from being a cardiac technician and nurse to becoming a leader in educational technology, highlighting the courage needed to make such a significant career shift.

- Balancing Family and Career: Nikki discusses the challenges she faced balancing family life with her education and career progression, and how the support of her husband and family played a crucial role.

- Overcoming Burnout: Nikki's experience with burnout and how it became the catalyst for her career change provides valuable insights for others experiencing similar struggles.

- The Founding of CREDuED: Nikki explains the inspiration behind founding CREDuED and how she leveraged her expertise in nursing and education to create innovative learning solutions.

- Integrating VR, AR, and AI in Learning: Nikki delves into how VR, AR, and generative AI technologies can be effectively used to enhance learning experiences, offering examples from her work with CREDuED.

- The Importance of Mentorship: The role of mentorship in Nikki’s journey is explored, highlighting how she now pays it forward by mentoring others.

- Advice for Career Changers: Nikki offers practical advice for individuals contemplating a major career shift, emphasizing the importance of resilience, adaptability, and seeking support.

Nikki's Quotes

1. “You can always change. I think people are so nervous to pivot, but it is possible and sometimes even necessary for growth.”

2. “It's OK to take a leap of faith. If you want to do something different, why not make it so that you can facilitate it?”

3. “My journey taught me that you don't have to give up your day job to pursue a passion or a pivot. You can do it as a transition.”

Links

- Nikki Meller LinkedIn]

- CREDuED

In this engaging conversation, Lisa Sarago, founder of Land on Heart, reveals how she went from tech outsider to becoming one of the most influential Indigenous women in the tech space. Lisa shares stories of her cultural heritage and how her journey has been shaped by the wisdom and resilience of the matriarchs in her family. Chris and Lisa explore her vision for a more inclusive tech industry, emphasizing the importance of Indigenous representation, the significance of storytelling, and how Indigenous perspectives can enrich the world of technology.

Lisa talks about her mission to create a pathway for Indigenous talent in tech, discussing her innovative projects, including the acquisition of Hitnet and plans to establish Indigenous tech hubs in remote communities. Her insights on leadership, cultural humility, and the importance of standing on the shoulders of those who came before make this episode a must-listen for anyone interested in the intersection of technology, culture, and innovation.

Lisa Sarago is a Bundaburra Yidinji/Western Yalanji woman and the CEO & Founder of Land On Heart, a tech startup with a mission to elevate Indigenous representation in the digital age. Lisa's journey from being a late tech adopter to leading her second startup is a testament to her passion for community and leadership. Before entering the tech space, Lisa dedicated over 20 years to trailblazing initiatives for remote Indigenous communities, advocating for greater opportunities and championing cultural inclusivity.

Lisa was the national award winner at the 2022 Women in Digital Awards, highlighting her contributions to the tech industry. Now, she's focused on bringing Indigenous voices into the digital landscape, fostering an environment where Indigenous talent can thrive and lead in the tech world.

The Journey from IT Skeptic to Tech Leader: Lisa shares how she went from being a tech outsider to founding her second startup, Land on Heart, and what motivated her to make the leap.

The Role of Indigenous Women as the Original Entrepreneurs: Lisa discusses how the matriarchal figures in her family inspired her, and how Indigenous women have always been natural entrepreneurs and leaders.

Building Pathways for Indigenous Talent in Tech: Lisa talks about her vision to create tech skills hubs in remote communities, providing Indigenous talent with the skills and opportunities to thrive in the industry.

The Importance of Storytelling and Cultural Heritage: Lisa emphasizes how storytelling plays a crucial role in her leadership style, and how it connects Indigenous culture to the modern world of technology.

The Power of Collaboration and Mentorship: Chris and Lisa explore the significance of women supporting each other in the tech industry and the importance of mentorship for the next generation of Indigenous women in tech.

1. "We are a matriarchal society; our strength comes from the women who have come before us."
2. "We can't be what we can't see. It's essential for Indigenous talent to be represented in the tech space."
3. "Tech is one of the few industries where you don't have to leave your community to thrive."

• Lisa Sarago's LinkedIn
• Land on Heart Website

Welcome to another episode of Next Wave Conversations, presented by the Innovate GPT group. In this episode, host Chris Lukianenko sits down with Michael Burgess, a strategic advisor and consultant at Future Now Consulting, to explore the evolving landscape of higher education and the transformative role of generative AI.

Michael shares insights from his diverse experience, ranging from his time as Chief Student Experience Officer at Western Sydney University to his work in the commercial sector with companies like Weight Watchers. Together, they discuss how universities can adapt to an ever-changing world, the challenges of fostering a culture of innovation, and the rise of alternative education models like Google's Career Certificates. Michael also shares his thoughts on the potential of generative AI to redefine learning and teaching, enhance the student experience, and drive efficiency in academia.

Whether you’re an educational leader, tech enthusiast, or simply curious about the future of learning, this episode offers a thought-provoking dive into the opportunities and challenges facing higher education today.

Key Topics Covered:

- The urgency for transformational change in higher education

- How generative AI can streamline administrative processes and enhance learning

- Overcoming resistance to change in universities

- The impact of commercial education providers on the traditional university model

- The importance of creating a student-focused culture in academia

In this episode of Next Wave Conversations, host Chris Lukianenko sits down with Elizabeth Fuller, a cloud and security specialist at Microsoft. Lizzie shares her inspiring journey from marketing to tech, highlighting her efforts to promote diversity and inclusion in the industry. They discuss the importance of mentorship, the impact of AI across industries, and Lizzie's passion for empowering the next generation of women in STEM. Tune in for valuable insights on the future of technology and the role of women in shaping it.

Key Topics Covered:

Lizzie’s career transition from marketing to tech

Promoting diversity and inclusion in the tech industry

The importance of mentorship and allyship

AI’s transformative role in education and healthcare

Lizzie’s work with programs like Girls in AI and Australian Women in Security Network

In this episode of Next Wave Conversations, Chris Lukianenko sits down with Tiffany Gray, aStrategic Leadership and Execution Advisor at BRAWT Company, and a passionate advocate for generative AI. Tiffany shares her journey of integrating AI into her professional life, despite not being a traditional tech expert. She discusses how she has leveraged tools like ChatGPT to revolutionize leadership development, streamline onboarding processes, and significantly enhance her efficiency in creating visual content. Tiffany's insights highlight the transformative potential of AI, not just as a tool but as a catalyst for innovation and growth in the workplace.

Tiffany also delves into the cognitive benefits of AI, explaining how custom GPTs can reduce mental load and improve decision-making. She emphasizes the importance of mindset when approaching new technologies, encouraging listeners to explore AI's possibilities without fear. With her practical examples and forward-thinking approach, Tiffany provides a compelling case for why businesses and individuals alike should embrace AI to stay ahead in an increasingly digital world.

Topics Covered:

Integrating Generative AI: Tiffany shares her journey of incorporating AI into her leadership and coaching practices, despite not having a technical background.

Custom GPTs: Insights into how Tiffany developed custom GPTs to enhance leadership development, streamline onboarding, and reduce cognitive load.

AI in Content Creation: How Tiffany uses AI to create visual content efficiently, saving significant time and resources.

Mindset and AI Adoption: The importance of having the right mindset when approaching AI and overcoming the fear that it will replace jobs.

Real-World Applications: Practical examples of how AI can be leveraged to improve efficiency and innovation in business processes.