『New Books in Technology』のカバーアート

New Books in Technology

New Books in Technology

著者： New Books Network
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This podcast is a channel on the New Books Network. The New Books Network is an academic audio library dedicated to public education. In each episode you will hear scholars discuss their recently published research with another expert in their field. Discover our 150+ channels and browse our 28,000+ episodes on our website: ⁠newbooksnetwork.com⁠ Subscribe to our free weekly Substack newsletter to get informative, engaging content straight to your inbox: ⁠https://newbooksnetwork.substack.com/⁠ Follow us on Instagram and Bluesky to learn about more our latest interviews: @newbooksnetwork Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technologyNew Books Network 政治・政府
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  • James W. Cortada, "Beyond the Facts: Tacit Knowledge and the Hidden Infrastructure of Our Informed Times" (Bloomsbury, 2025)

    James W. Cortada, "Beyond the Facts: Tacit Knowledge and the Hidden Infrastructure of Our Informed Times" (Bloomsbury, 2025)
    2026/08/03
    Beyond the Facts: Tacit Knowledge and the Hidden Infrastructure of Our Informed Times (Bloomsbury, 2025) describes tacit knowledge, what it is, how it used and its role in our current data driven world. Author James Cortada argues that fuzzy, hard-to describe information is greater and more, important than just hard facts. What is tacit knowledge? It is what we might consider knowledge that is unable to be fully communicated; knowledge that we understand implicitly, but it is a bit hard to explain. For example, it is the kind of knowledge one needs to ride a bicycle, but that cannot be described precisely on paper in the way one might be able to explain how to cook a dish. Tacit knowledge is the least understood type of information and one of the most difficult to communicate. Yet there is more tacit knowledge in our lives than the specific facts one can find in a book, on the Internet or in the simple form of a fact. This book is designed to introduce the reader to the concept of tacit knowledge and how to recognize and use it. This book offers definitions of tacit knowledge and compares the topic to explicit knowledge, then describes how the former is used today. The author argues that both types are used today and explains how one can use both types of knowledge in their lives. This book is essential primer to understanding tacit knowledge and learning how to use it to your advantage. Guest: James (Jim) Cortada is a senior research fellow at the University of Minnesota. He is a leading authority on the role of modern information. He holds a PhD in modern history but worked at IBM Corporation for nearly 40 years in sales and consulting. He has written several books on the business history of the computer industry and just over a dozen on the history and use of information over the past two centuries. So, he straddles the subject between historical evolution and its current uses. Host: Dr. Michael LaMagna is the Information Literacy Program & Library Services Coordinator and Professor of Library Services at Delaware County Community College. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
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    49 分
  • Devin Kennedy, "Coding Capitalism: Computers and the Remaking of the Postwar US Economy" (Columbia UP, 2026)

    Devin Kennedy, "Coding Capitalism: Computers and the Remaking of the Postwar US Economy" (Columbia UP, 2026)
    2026/07/31
    Long before Google, Amazon, or Microsoft, computer technology shaped how people worked, how markets operated, and how businesses became big. After World War II, military officials and their partners in industry looked to the newly invented electronic computer as they sought to cut costs, speed up labor, manage supply chains, and—they hoped—bring stability to the postwar economy. Their efforts would shape early computer science and the first applications of computer technology in manufacturing and business, with profound consequences for workers and managers alike. By the 1960s, practices originally developed to improve industrial efficiency were being used by Wall Street, influencing how markets worked and even how traders thought. Digital technology became central to finance, tying together far-flung trading floors and automating decision making—with alarming consequences, including the 1987 Black Monday crash. In Coding Capitalism: Computers and the Remaking of the Postwar US Economy (Columbia University Press, 2026), Dr. Devin Kennedy offers a new history of the digital economy, showing how the computer emerged from—and transformed—capitalism in the United States. He traces how computer science and technology were made by industry, which molded computation to manage factories, financial markets, and entire firms. Drawing on the archives of businesses, computer researchers, regulators, and financial institutions, Coding Capitalism retells the story of the postwar economy and the computer, revealing how mid-century business laid the foundations of the digital world. Bridging business and economic history with the history of science and technology, this book uncovers the prehistory of big tech and demonstrates how capitalism has shaped computing since its invention. This interview was conducted by Dr. Miranda Melcher whose book focuses on post-conflict military integration, understanding treaty negotiation and implementation in civil war contexts, with qualitative analysis of the Angolan and Mozambican civil wars. You can find Miranda’s interviews on New Books with Miranda Melcher, wherever you get your podcasts.  Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
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    57 分
  • Re-Evaluating CX in the AI Era

    Re-Evaluating CX in the AI Era
    2026/07/30
    Michael Brand is a CX strategist and trainer, based in Switzerland, who has been named a Thinkers 360 Top 50 Global Thought Leader on Customer Loyalty. Dr. Vincent Covello directs the Center for Risk Communications, and is a nationally and internationally recognized trainer, researcher, consultant, and expert in emergency, crisis, risk, and change communications. Deanna Leonard is a futurist, executive coach, and AI transformation leader. Her career has spanned senior leadership posts across a wide range of Fortune 500 companies. In this freewheeling, one-hour roundtable discussion, the focus is on the Customer Experience through the lens of both the opportunities and misuses that AI involves. The topics addressed include the following: 1) the importance of active listening, 2) the 20 words that can make or break an exchange with a customer, 3) how front-line CX employees can be enabled to do their jobs better, and 4) the need for training budgets to be protected, if not increased. In emotional terms, two feelings rise to prominence in this session: fear (of not being heard and responded to) and trust (rooted in the demonstration of caring before knowledge gets shared or an action-step taken). The answers as to who people trust, and why, when experiencing stress will be sure to surprise you. Real Transformations: Business Change That Works from the Inside Out is co-hosted by Julie Anixter and Dan Hill, PhD, entrepreneurs with deep experience as corporate change agents, devoted to helping companies make continuous change work for everyone through clarity and connection. To learn about their keynote talks, workshops and labs, check out Real-Transformation.com. Learn more about your ad choices. Visit megaphone.fm/adchoices Support our show by becoming a premium member! https://newbooksnetwork.supportingcast.fm/technology
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    43 分
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