In part one we focused on dealing with difficult people and situations —and this time, it’s all about mastering those tough conversations. We’ve all been there—those tough conversations that make your heart race and your palms sweat. Whether it’s with a coworker, your boss, or even your partner at home, communication challenges are part of the journey. But here’s the good news: you can learn to handle them with grace and ease.

In Part 2 of our “Navigating Difficulties at Work” series, Dr. Nicole dives into real, actionable tools to help you tackle difficult conversations without losing your composure.

✨ Here’s What You’ll Walk Away With:

1. The 24-Hour Rule – Stop stewing and start resolving with this game-changing timeline.
2. Affirmation Before Confrontation – Shift the tone by leading with words that affirm before addressing what’s wrong.
3. Make It About YOU – The insight to speaking your truth without triggering defense mode.
4. Listen Like a Leader – Learn how to actually hear the other person and take ownership when needed.
5. Leave With Dignity – End conversations with mutual respect—even when you disagree.

👀 Fun Fact You’ll Love:
Nicole spills a personal truth: when she’s quiet in a meeting, it’s not shyness—it’s her keeping her inner who gonna check me boo” alter ego silent (on purpose)! 🙃 Can you relate? 🙋‍♀️🙋‍♂️ “

Why This Episode Matters:
These tools don’t just work at the office—they’re powerful for relationships, family, and everyday life. You’ll even hear how to ask your partner for help at home without it turning into a blame game. 🙌

🎧 Listen Now & Level Up Your Conversations

💬 Got an “aha!” moment or question? Drop it in the comments—we love hearing from you!
🤝 Know someone who struggles with workplace communication? Share the episode with them—let’s help each other grow.

P.S. Your feedback helps shape this podcast—comment below or send us an email to info@nicolerobertsjones.com with your takeaways and ideas for future episodes!