Nov. 11, 2026

This episode traces how a “take any door” property management shop became a focused single-family specialist built around one ideal client profile. Chase Coleman, Co-Founder and Managing Partner of Rental Management Group, breaks down the real decision points behind trimming a mixed, inefficient portfolio down to a single asset class, the annual team exercise (“Winter Is Coming”) used to let go of problem clients, and why cutting owner and staff churn moved the needle on growth more than chasing new doors ever did. The conversation also delves into how proactive, performance-based conversations with investors are opening new paths to referrals and off-market acquisitions, a practical look at building a more sustainable, profitable management business rather than a bigger one.

Sept. 23, 2026

In this episode, host Pete Neubig sits down with Chapin Hemphill, a two-time property management entrepreneur who left a corporate leadership role, built a 132-door firm from the ground up using remote staff and automation, and successfully exited it, only to start over again in a new state. The conversation covers what it actually takes to build a property management company that's valuable enough to sell, the books and frameworks that shaped that thinking, and how AI is now changing the way operators train remote team members, build internal tools, and hand off tasks that used to require specialized hires. It's a candid look at entrepreneurship, resilience through personal setbacks, and what "building to sell" really means, even when selling isn't the goal.

Sept. 30, 2026

When Northpoint Asset Management lost 1,500 doors overnight in a major institutional consolidation, CEO Dan French had to rebuild fast. In this episode, Dan joins host Pete Neubig to unpack what really happened when a large capital partner consolidated its portfolio onto a single property manager, the SFR churn rates operators rarely admit to publicly, and how a deliberate client-pruning strategy turned a painful loss into a leaner, more resilient business. Dan shares the leadership mindset that carried his team through the disruption, the "owner concierge desk" system Northpoint built to catch problematic clients early, and how the crisis accelerated a pivot into small multifamily and build-to-rent management, plus a referral opportunity for SFR managers who don't serve that market themselves.