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In this episode, I walk you through a real and frustrating experience as a landlord — when a failed immersion heater caused severe steam and moisture damage in my rental flat while it was empty. But that was only part of the problem. What followed was a complex investigation involving electricians, gas engineers, contractors, my property agent, the insurance company, and even the tenant in the flat above. From unclear responsibilities to overlooked inspections, this story highlights the real-world risks of vacancy periods and the gaps in typical property maintenance processes. You'll learn: How a faulty immersion heater can silently cause major property damage What typical inspections don’t cover Why tenant communication and upper-flat drainage can matter How insurance companies assess claims in cases like this And most importantly — what you, as a landlord or property owner, can do to protect yourself from the same situation

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Badar Ahmed PhD.