Gary Suchley from UJET joins My Favourite CX to talk about how the team at UJET are taking a different approach to the world of CX with mobile first solutions. Gary then shares with us a favourite experience from a customer deployment perspective & one personal experience.

To connect with Gary, head to LinkedIn https://www.linkedin.com/in/garysuchley/. UJET can be found at https://ujet.cx/.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

Customer Service Experience Executive Alex Mead from Epic CX joins the podcast to talk about his journey within the world of customer service experience, his key frameworks, views on the future & then share a favourite customer experience.

To learn more about Alex & Epic CX, either connect on Linkedin - https://www.linkedin.com/in/alexmead/ or https://www.linkedin.com/company/alexmead/.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

CX industry stalwart Rob Dwyer drops into the virtual My Favourite CX studio to share his experiences, hopes & dreams for customer experience. From a complete career change after the 2008 recession, to being a leading thought leader in the world of CX, Rob brings a great amount of insight to the podcast.

He then shares one of his favourite customer experiences & just how valued Lego make him feel as a customer.

To connect with Rob, find him on LinkedIn at https://www.linkedin.com/in/j-robert-dwyer/. Rob can also be found hosting the Next in Queue podcast on all major platforms.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/