• Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premium

  • 2025/03/26
  • 再生時間： 24 分
  • ポッドキャスト

Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premium

無料で聴く

ポッドキャストの詳細を見る

  • サマリー

  • Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers.

    • How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights
    • Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities
    • How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics.
    • Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities

    Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible
    続きを読む 一部表示

あらすじ・解説

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers.

  • How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights
  • Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities
  • How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics.
  • Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities

Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible
続きを読む 一部表示

Microsoft Teams Queues App with Scott Plette, Partner Group Product Manager - Calling and Premiumに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。