Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams.

• Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II.
• Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment.
• Vendors must continuously adapt to Teams updates to maintain compatibility and compliance.
• Numonix powers advanced features like filtered recording, native Teams app support, and AI integration.

Thanks for listening to this deep dive into compliance recording and how it’s evolving with Microsoft Teams.

Microsoft Teams Monthly Update - April 2025

• Teams clients older than 90 days will be blocked​
• General Channel is back​
• Detect sensitive content screen shared in meetings​
• Share PowerPoint control with all presenters​
• New Unify Contact Center to Microsoft Teams Integration model​
• Enforcement of Teams Phone license checks for Extend Contact Centres and Attendant Consoles​
• M365 Copilot Chat will be pinned by default in Teams and Outlook​
• Teams Devices Updates​
• Roadmap Watch​

Thanks to Neat, this month's benefactor, for your support of Empowering.Cloud and the community.

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud

Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places.

• Bookable desks work with existing Teams devices and software—no new hardware or installs are needed.
• Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins.
• Employees maintain control over location visibility with flexible opt-in privacy settings.
• Admins get actionable insights into desk usage via integrated analytics in Teams and Places.
• Upcoming updates will expand desk booking options and enhance intelligent peripheral mapping for admins.

Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible

Tom Arbuthnot speaks with Adam Holtby, a Principal Analyst at Omdia, about the evolving landscape of Teams Phone Mobile, mobile UCaaS integration and its strategic impact on organizations.

Discussion Points:

• Challenges: Tom and Adam discuss the slow adoption of mobile UCaaS, highlighting the need for better integration between cellular networks and collaboration tools like Microsoft Teams and Cisco WebEx
• Opportunity: The opportunity for telcos to become key integrators of advanced communication solutions, enhancing their business value.
• Strategic Benefits for Enterprises: A centralized approach to managing mobile and fixed collaboration tools can significantly reduce costs and improve operational efficiency for multinational companies
• Security and Compliance: Benefits for regulated industries like financial services, where secure and compliant communication is essential.

Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible

Matt Peers, the Global COO of Pinsent Masons, shares his insights on the adoption of modern work technologies, particularly AI and Microsoft's Copilot, within the legal sector.

• Matt discusses his professional journey, including his experiences as both a CIO and COO in prominent legal and professional services firms. He focuses on how he's led efforts to modernize workplaces through technology.
• How the legal sector is embracing AI—not as a replacement for lawyers, but as a tool to augment their capabilities. AI enables legal professionals to deliver higher-quality work and respond to clients more quickly.
• How AI has become an important tool in legal operations, helping streamline tasks like meeting notes, summarizing conversations, and managing workloads more effectively.
• Matt highlights the importance of continuous training, storytelling, and leveraging early adopters to drive the adoption of Copilot and AI technologies within organizations.

Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible.

In this episode, we’re joined by Greg Baribault, who leads the HP business and brings a 26-year legacy from Microsoft, offering unique insights into the evolution and future of collaborative technology.

• Greg reflects on his transition from Microsoft, where he worked across Exchange Server, Skype for Business, and Microsoft Teams, to leading hardware innovation at HP.
• He discusses the evolution of Skype Room Systems to Microsoft Teams Rooms and the importance of seamless, instant meeting starts.
• Greg shares how HP is integrating technologies from Polycom, Plantronics, HP, and now Vyoppta to create a cohesive, user-friendly experience in both physical and virtual meeting spaces.

Thanks to Landis, this episode's sponsor, for their continued support and for helping to make content like this possible

Scott Plette, Partner Group Program Manager for Teams Calling and Premium shares his insights into how the Queues app is offering new capabilities and value to customers.

• How Queues App is enhancing team collaboration, managing customer calls, and providing reporting and insights
• Upcoming features include shared call history, integration with Microsoft Shifts, and enhanced mobile capabilities
• How the integration of AI, including Copilot features, will provide intelligent insights, automate call recaps, and enhance customer interaction analytics.
• Advanced call monitoring features coming soon include barge, whisper, and monitor functionalities

Thanks to Ribbon, this episode's sponsor, for their continued support and for helping to make content like this possible

Microsoft Teams Monthly Update - Enterprise Connect Special - March 2025

• 10 Teams Client Updates
• Live Web Chat
• Interpreter Agent Demo
• 8 Meetings and Events Updates
• Facilitator Agent on MTR
• 9 Teams Rooms and Places Updates
• Teams Phone Extensibility Explained
• 9 Teams Phone Updates
• Events

Thanks to Pure IP, this month's benefactor, for your support of Empowering.Cloud and the community.

Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud