Chandra Chivukula, Vice President of Engineering at Microsoft Teams, discusses the evolution of Microsoft Teams into a platform for human and agentic interaction.

• Microsoft Teams is being positioned as a secure, compliant enterprise surface for AI agents, bringing agentic infrastructure within the Microsoft 365 compliance boundary

• Microsoft Scout demonstrates the power of enterprise-safe AI, running within the corporate boundary with full access to organisational data for real productive workflows

• Facilitator, the meetings agent, is already delivering real value by automating meeting follow-ups and enabling voice-driven task creation in real time

• Channel agent brings durable, searchable AI-ready knowledge to Microsoft Teams channels, offering better discoverability and long-term institutional memory than group chats

• Copilot in chat enables multiplayer AI collaboration, acting as a virtual coworker within existing group conversations

• Engineering teams at Microsoft are seeing significant productivity gains through coding harnesses built on Copilot CLI, with access to multiple AI models for cross-verification

• Catch Up on mobile provides a card-based, one-handed way to triage important messages, pulling users back into channels with AI-curated relevance

• Structuring work in channels rather than group chats builds an accruing knowledge base that AI agents can reason over, benefiting the entire organisation

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