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  • 128. What Two Decades at Unilever Can Teach You About Marketing: with Nicole Harris, Senior Marketing Manager at Robertsons Herbs & Spices
    2026/09/16

    Some careers are built by changing companies, while others are built by growing within one.

    Nicole Harris joined Unilever as an intern, and more than two decades later, she is the Senior Marketing Manager for Robertsons Herbs & Spices. Having built her career across local and global markets, she shares the lessons that have remained constant throughout her journey: building great brands, investing in people and staying curious as the industry continues to evolve.

    Nicole and Loren also chat about her journey through Unilever, what she learnt from working at the company’s global headquarters in the Netherlands, the importance of mentorship and what it takes to build a long and fulfilling career in marketing.

    A practical and honest conversation filled with lessons for marketers at every stage of their career.

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    34 分
  • 127. How Telkom Rebuilt Customer Trust: Gugu Mthembu on Why Trust Is Built Beyond Advertising
    2026/08/26

    When Gugu Mthembu joined Telkom, the business faced a major challenge: rebuilding customer trust.

    In this episode of Marketing Masterclasses, Gugu explains why this could not be achieved through advertising alone. Every part of the business needed to work together to ensure that the customer experience matched the brand promise.

    She also shares her journey from information technology into marketing and how systems thinking taught her to connect the dots between customers, operations, finance and technology.

    The conversation explores the evolving role of the modern CMO, how to use AI without losing originality and why creativity should be viewed as a driver of business growth.

    Gugu also shares why curiosity, discipline and adaptability have shaped her career and remain essential for the next generation of marketers.

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    46 分
  • 126. Leading Digital Content at MTN After Stage 4 Cancer: Jon Hoehler on Career, Leadership and Perspective
    2026/08/17

    In this episode of Marketing Masterclasses, Declan sits down with Jon Hoehler, Head of Digital Content at MTN South Africa, for an open conversation about career, leadership and the experience that completely changed his perspective on both.

    Jon shares his journey through stage 4 cancer and remission, and how it reshaped the way he approaches high performance, boundaries and leading with empathy. He reflects on the importance of support, protecting your time and building a successful career without losing sight of what matters outside of work.

    A powerful conversation about resilience, perspective and becoming a better leader through life’s hardest moments.

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    32 分
  • 125. From English Literature to CMO: How Human Stories Shaped Tracey-Lee’s Marketing Journey
    2026/08/03

    In this episode of Marketing Masterclasses, Declan sits down with Tracey-Lee Zürcher-Campbell, the CMO of Payflex. They explore what modern marketing looks like beyond campaigns and creative work.

    Tracey-Lee shares her unconventional journey from studying English Literature and Drama to leading marketing at Payflex. She explains why understanding human behaviour is at the heart of great marketing and why the best marketers are growth architects rather than simply advertisers.

    The conversation explores consumer psychology, trust and perception while offering practical insights into balancing creativity with commercial thinking, leading agile teams and using disciplined execution to turn great ideas into meaningful business growth.

    An insightful conversation for marketers, business leaders and anyone interested in creativity, strategy and growth.

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    27 分
  • 124. From Agency Life to Building a Sustainable Brand: with Sealand Gear CEO, Adrian Hewlett
    2026/05/13

    Adrian Hewlett’s career journey has taken him from the world of marketing and entrepreneurship to leading one of South Africa’s most respected sustainable lifestyle brands, Sealand Gear.

    In this episode, Adrian sits down with Declan to unpack what it really takes to build a purpose driven business in today’s world. They speak about the highs and lows of entrepreneurship, building great teams, staying disciplined, leading with authenticity, and creating brands that people genuinely connect with.

    The conversation also explores sustainable business practices, mentorship, relationships, and why playing the long game matters more than ever.

    It is a grounded and honest conversation with practical lessons on business, branding, and life.

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    46 分
  • 123. Marketing is not just data it is people: with Zain Naidoo, Head of Digital and Social at Dis-Chem Pharmacies
    2026/04/21

    In a world full of dashboards, metrics, and AI tools, it is easy to forget who marketing is really for.

    In this episode, Zain Naidoo, Head of Digital and Social at Dis-Chem Pharmacies, brings the focus back to people. Zain sits down with Declan to unpack how social media has changed the way brands connect with customers, why creativity still matters even when data is everywhere, and how brands can stay relevant when attention spans are shorter than ever.

    He shares his perspective on working with creators, building trust with audiences, and finding the balance between performance and brand.

    This is a real and honest conversation about what actually works in marketing today and what does not.

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    30 分
  • 122. What does it take to go global in the age of attention? Lee Nelson, Head of Marketing & Communications at DHL eCommerce
    2026/04/17

    What does it take to market in a world where attention is the most valuable currency?

    In this episode of Marketing Masterclass, Lee Nelson, Head of Marketing & Communications at DHL eCommerce, shares with Jon how DHL is helping small businesses grow beyond their borders and compete on a global stage.

    Lee reflects on her journey into marketing, from handing out Red Bull as a student to leading global marketing, and how her role today is focused on positioning DHL as a partner for cross-border growth.

    The conversation also explores the reality of modern marketing, from social media and the attention economy to the importance of being useful rather than just visible, as well as leadership, purpose, and why being human matters more than ever.

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    53 分
  • 121. Why Great Marketers Are Built, Not Born: Sasha Sathianathan, Senior Brand Manager at RCL Foods
    2026/04/08

    Few careers follow a straight line, and Sasha's journey into marketing is no exception.

    In this episode of the Marketing Masterclass, Loren sits down with Sasha Sathianathan, the Senior Brand Manager at RCL Foods.

    From starting out in chemical engineering to building brands at Unilever, Mondelez, and now RCL Foods, Sasha shares her journey into marketing and how she found her place at the intersection of people, creativity, and commercial impact.

    They chat about what it really means to be a brand custodian, how to balance consistency with staying culturally relevant, and why thinking like a business owner is so important. Sasha also shares her honest take on AI as a tool, not a replacement, along with her approach to leadership and building confident, accountable teams.

    It’s a thoughtful, down-to-earth conversation with plenty of practical takeaways for marketers at any stage.

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    38 分