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Market Impact Insights

Market Impact Insights

著者： Market Impact Insights
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Market Impact Insights provides the latest in business leadership perspectives. Hear from global marketing and sales leaders on strategies, tactics and tips to help your business grow and succeed.All rights reserved 経済学
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  • The AI Mirror: David Dean

    The AI Mirror: David Dean
    2026/08/10
    AI is not going to save you when a process breaks, a human is. In this episode, Dan Albaum sits down with David Dean, senior technology and business strategist and author of "An Inbox Between Us", to unpack what's really slowing down AI transformation efforts inside organizations today. David introduces AI as a "third presence" in the workplace, a new relationship alongside the one that already exists between employee and organization, one that takes time, trust, and intention to build. He breaks down the difference between a company's written contract (job descriptions, values, official process) and its unwritten contract (how the business actually runs day to day) and why the real ROI on AI investment is almost always hiding in the unwritten one. David also shares the personal wake-up call early in his career that shaped his leadership philosophy, and why he believes human ingenuity will ultimately win out in our evolving relationship with AI.
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    36 分
  • Begin With We: Kyle McDowell

    Begin With We: Kyle McDowell
    2026/08/06
    After 20 years climbing the corporate ladder, eventually leading 15,000 people and a billion-dollar P&L, bestselling author and leadership coach Kyle McDowell hit a breaking point: success on paper, but disconnected from the people and purpose that mattered most. In this episode, Kyle shares the hotel-room epiphany that led him to write the "10 WEs" , the behavioral standards that transformed his team's performance and became the foundation for his bestselling book, 𝘽𝙚𝙜𝙞𝙣 𝙒𝙞𝙩𝙝 𝙒𝙚. Dan and Kyle dig into authentic leadership, the danger of double standards, why asking for help is a strength, and how putting others first creates results that compound over time.
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    39 分
  • Embrace The Change: Andrea Bumstead

    Embrace The Change: Andrea Bumstead
    2026/08/03
    Customer retention isn't glamorous, but it's the engine that funds everything else a business does. Andrea Bumstead, Founder & CEO of CS Impact, helps B2B SaaS companies transform post-sales customer experiences into a strategic growth driver. She unpacks why customer success functions are so often under-resourced, under-trained, and overlooked at the boardroom level, even though retaining customers is far more profitable that acquiring new ones. Discovery is foundational and recognizing how AI is reshaping the customer success function is non-negotiable. Andrea's leadership has been redefined by applying a "70% rule" which has strengthened her decision-making and she never forgets that growth and rest can coexist.
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    37 分
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