Stacey Harris, Chief Research Officer at Sapient Insights Group joins Mo Berkner Boyt in the newest episode of Make or Break Hot Takes, powered by C2IQ. This fast fresh episode brings you the trends, challenges, and strategies for leveraging AI effectively in HR to improve outcomes and drive strategic value. Most HR leaders are missing out on the real impact of AI and overlooking strategies that could transform their workforce. Are you relying on AI just to automate routines or are you using it to genuinely improve outcomes and elevate your people? Stacey shares 28 years of data showing what works and what doesn’t in AI adoption across organizations of all sizes. Discover how to leverage AI effectively, overcome hidden barriers, and make IT and HR collaboration the key to future success.Follow Make or Break on your favorite streaming channel to effectively manage human risk during organizational change:https://c2iq.io/spotifyhttps://c2iq.io/applehttps://c2iq.io/audible–Follow + Connect with our guest:Stacey Harris LinkedIn - https://www.linkedin.com/in/staceyharris/ Website - https://sapientinsights.com/

In this episode of Make or Break, Mo Berkner Boyt is joined by Betsy Summers, a principal analyst at Forrest.

Together, they delve into the transformative trends that are redefining human resources and the future of work. By sharing insights into HR's historical evolution, current disruptions, and practical frameworks, they provide HR leaders with the tools needed to navigate and lead effectively in today's volatile landscape.

What to expect in this episode:

• The macro trends shaping the future of work

• The evolving role of HR from compliance to strategic partner

• The importance of skills like tech, data analytics, and adaptive leadership

This episode highlights the importance of human-centric leadership, data-driven decision making, and adaptable skill development for thriving in a continually shifting work landscape. Whether you're an HR leader or an individual navigating change, Betsy's perspectives offer practical frameworks and heartfelt encouragement to lean into human strengths.

Follow Make or Break on your favorite streaming channel to effectively manage human risk during organizational change:

https://c2iq.io/spotify

https://c2iq.io/apple

https://c2iq.io/audible

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Follow + Connect with our guest:

Betsy Summers

LinkedIn - https://www.linkedin.com/in/betsyasummers/

Website - https://www.forrester.com/bold/?utm_source=linkedin&utm_medium=social

In this episode of Make or Break, Mo Berkner Boyt is joined by Sondra Kiss, Managing Partner at Kissinger Group, for a grounded and practical conversation about leading through the “greatest hits” of disruption.

Together, they unpack the three pillars of disruption and change in enterprises:

• structural change

• ways of working

• technology transformation

They delve into why each of these change types triggers a different kind of fear response and provide major disruption examples.

From identity disruption during reorganizations, to habit exhaustion in culture shifts, to confidence threats during AI adoption, this episode explores what leaders often overlook and how to cope with change.

They also dive into what truly predicts successful adoption: whether people can see themselves succeeding on the other side of change.

If you’re leading transformation in a high-stakes environment, this conversation will challenge how you think about capacity, change literacy, and the human bottlenecks that make or break execution.

Follow + Connect with our guest:

Sondra Kiss

LinkedIn - https://www.linkedin.com/in/sondrakiss/

Website - https://kissingergroup.com/about/