In this interview, I sit down with Dan Tims and Benjamin Stark from Carbon Systems to talk about the MSP industry, hardware procurement, and what makes them different from other vendors.

We cover:

Why Carbon Systems is built for MSPs by MSPs

How Carbon Connect changes procurement forever

What makes their support top-tier

Tips for MSP owners looking to grow

Why vendor partnerships matter more than ever

Most MSPs fail not because of bad pricing or the wrong tools — but because they never land their first client. In this video, I’ll show you the exact steps you need to take to get your first MSP customer and start growing your business with confidence.

You’ll learn:

How to define your ideal customer (ICP)

What services to offer as a brand-new MSP

Where to find your first clients (networking, cold calling, meetups, and more)

How to run the first sales meeting without feeling lost

The simple way to close your first deal

Are you tired of running webinars that nobody shows up to… or worse, that don’t generate leads? In this video, I’ll show you exactly how to design a webinar that converts for MSPs.

You’ll learn:

How to pick a killer topic and target the right audience

The proven structure to keep attention and drive conversions

Engagement hacks to stop people from zoning out

The right way to add a call-to-action without being pushy

Promotion and follow-up strategies that actually land clients

I’ll even share the secret sauce MSPs are using to re-engage dead leads and turn them into paying customers.