In this episode, Donna interviews Ben Willox, a former police officer with 23 years of service who has recently transitioned to a career as a financial broker at SD Financial Limited. Ben shares his journey from a childhood dream of becoming a police officer, influenced by action films, to his experiences in armed policing and the challenges he faced in the line of duty. He reflects on the emotional toll of his work, particularly in dealing with traumatic incidents, and discusses the importance of leadership and effective communication in public service. Now, as he embarks on a new chapter in financial services and property investment, Ben highlights the value of transferable skills and the importance of creating a supportive work environment.
KEY TAKEAWAYS
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After 23 years in the police force, the transition to a financial broker role allowed for a more relaxed lifestyle, increased productivity, and a focus on personal interests like property development.
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Over time, the experiences in policing can shift one's perspective, where initial resilience may give way to deeper compassion for individuals in distress, particularly in challenging situations like mental health crises.
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Ben highlights systemic issues within public services, such as the lack of integration between different agencies, excessive bureaucracy, and the impact of leadership changes on operational effectiveness.
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Rather than waiting for employees to leave and conducting exit interviews, proactive "stay interviews" can help organisations understand what keeps staff motivated and engaged, potentially improving retention.
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Effective leadership and proper training are crucial in both public service and private sectors. The importance of mentoring, collaboration between experienced and newer staff, and fostering a positive work environment are emphasised as key to success.
BEST MOMENTS
"I think a lot of my reasons for leaving weren't just because I wanted to do something different, but there was a lot of nasty stuff seen."
"As you get older, your compassion starts to set in, but unfortunately, with your compassion that starts to set in, the resilience starts to reduce."
"That one job just felt so good being able to save that person's life in that moment."
"It's interesting, isn't it, that you looked at architecture, then you ended up in a mortgage, accounts and mortgage, and it's all come full circle really for you in the end."
"There's so much somebody has to do in one process. You're going to get complacency."
ABOUT THE HOST
Donna is a Registered Nurse who has worked in the NHS for three decades.
She brings you real-life stories from people in front-line public service roles. Some of the stories discuss war, terrorism, suicide, abuse, COVID, death, and vicarious moral injury, which may be triggering for some listeners. Alongside these are stories of joy, hope, empathy, and humanity, highlighting the positive impact individuals have made. Many of her guests have navigated career changes, found work-life balance, or transitioned into new roles, including charity work or entrepreneurship. If you have a story to share that could inspire others seeking change or additional income, please get in touch. Inviting individuals from fire, police and probation services, healthcare, military, teaching, social services, local government, and civil service.
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https://www.lifeafterpublicservice.co.uk/
Email: Donna@lifeafterpublicservice.co.uk
Linkedin: https://www.linkedin.com/in/donna-bentley-carr
This podcast features real-life stories from frontline public service workers, covering tough topics such as war, trauma and loss, and may be triggering to some listeners. Guests also share their tales of everyday heroism, inspiring joy, hope, empathy and humanity. If you have a story to share that could encourage others seeking change or additional income, please get in touch.