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  • 676 – Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases – Kenny Stein

    676 – Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases – Kenny Stein
    2026/01/06
    Welcome back to the Legal Nurse Podcast! In this insightful episode, Pat Iyer sits down with Dr. Kenny Stein, a seasoned emergency department physician and expert witness, to unravel the complexities and high-pressure realities of emergency medicine as they intersect with legal liability. With over 27 years of clinical experience and two decades serving as an expert witness, Dr. Kenny Stein brings a wealth of knowledge about how patient care in the emergency department can become the focal point of litigation. During their conversation, Pat Iyer and Dr. Kenny Stein discuss the nuts and bolts of what makes a medical malpractice case viable, examining the four essential elements every plaintiff’s attorney must prove: duty, breach of standard of care, damages, and causation. They go behind the scenes of the emergency department, discussing how communication breakdowns, especially during patient handoffs, can trigger errors and create fertile ground for lawsuits. You’ll hear powerful anecdotes pulled straight from Dr. Stein’s experience, including unusual medical scenarios and cautionary tales where missed results and documentation pitfalls spelled trouble. This episode also explores evolving trends in emergency medicine, from the impact of electronic health records and templated notes to the emergence of AI in radiology. What happens when patients bounce back to the ER after discharge? Who is responsible for critical follow-up and test results once a patient leaves? And how does the language of documentation shift under the microscope of litigation? Tune in to get actionable insights for legal nurse consultants, attorneys, and anyone fascinated by the intersection of clinical care and the law. What You’ll Learn in This Episode is Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Here are 5 discussion questions answered by Pat Iyer and Kenny Stein in the podcast: What are the four main elements a plaintiff attorney must prove to make a medical negligence case viable, and why is each element important? How do the concepts of "standard of care" and "gold standard" differ in a legal context, according to Kenny Stein? Discuss how the process of handoff in the emergency department can lead to critical gaps in communication. What are some ways to mitigate these risks? Why can delayed test results after a patient has left the emergency department result in liability issues, and what systems are in place to prevent these situations? What are “bounce backs” in the emergency department, and how should clinicians approach a patient who returns soon after being discharged? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available Your Presenters for Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Kenny Stein Dr Stein has practiced Emergency Medicine and Critical Care Medicine for 27 years. He has been a medical expert witness for over 20 years. He has reviewed over 700 cases for plaintiffs and defendants. He has testified 300 times at depositions and trials. Dr Stein clearly explains complex medical issues to patients, juries, and attorneys. Connect with Kenny Stein by email at kennystein1@gmail.com
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    1分未満
  • 675 – How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business – Pat Iyer

    675 – How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business – Pat Iyer
    2025/12/30
    Welcome to another episode of the Legal Nurse Podcast with Pat Iyer, where today we dive headfirst into one of the most challenging aspects of the legal nurse consulting profession—dealing with difficult clients. Have you ever picked up the phone only to be met with immediate pushback from a potential attorney client about your fees or contract terms? You’re not alone. In this episode, Pat Iyer unpacks the common types of challenging clients—dictators, negotiators, and tire kickers—and explores the subtle ways these interactions can erode your confidence and business if not handled with care. Through practical stories, such as Cassandra’s negotiation misstep, Pat Iyer illustrates how easily the need to please can lead consultants into patterns of compromise that ultimately undermine their worth. She reveals the warning signs of toxic clients, the real costs—financial and emotional—of accommodating unreasonable demands, and most importantly, the mindset shift required to protect your business. Listeners will gain actionable steps for handling conflict, establishing firm boundaries, and knowing when it’s time to walk away from an unhealthy professional relationship. With clear strategies for professional communication, documentation, and system improvements, Pat Iyer empowers legal nurse consultants to transition from a place of fear and guilt to one of confidence and control. If you’re ready to cultivate a client base that respects your expertise and safeguards the health of your consulting practice, this episode delivers the tools and insights you need to transform client challenges into opportunities for lasting success. What you’ll learn in this episode is how legal nurse consultants can handle challenging clients and protect their business Here are five intriguing questions that this podcast episode answers: How can legal nurse consultants spot red flags and identify toxic attorney clients early on? What steps should consultants take to effectively handle conflict with attorneys who challenge their fees or value? Why do legal nurse consultants sometimes give in to unreasonable client demands, and how can they change this pattern? What boundaries and systems can consultants implement to prevent problems with challenging clients? How does letting go of toxic clients open opportunities for better, more respectful professional relationships? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/WXvN2I3GQdU Your Presenters for How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
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    17 分
  • 674 – Navigating AI in Medicine: Opportunities, Risks, and Real-Life Applications – Robert Pearl

    674 – Navigating AI in Medicine: Opportunities, Risks, and Real-Life Applications – Robert Pearl
    2025/12/23
    Welcome to another episode of the Legal Nurse Podcast, where healthcare, technology, and the law come together. In this episode, Pat Iyer is joined by Dr. Robert Pearl, a plastic surgeon, author, and former CEO of the Kaiser Permanente Medical Group, to discuss how generative AI is shaping healthcare today. Dr. Robert Pearl, who teaches at Stanford and wrote ChatGPT MD: How AI Helped Patients and Doctors Take Back Control of American Medicine, shares insights drawn from decades of leadership in large medical systems and his interest in emerging technology. Pat Iyer and Robert Pearl explain what sets generative AI tools such as ChatGPT, Gemini, and Claude apart from earlier artificial intelligence systems. They discuss how these tools are being used by clinicians to support diagnosis, patient monitoring, and treatment decisions, while also helping patients play a more active role in their care worldwide. The conversation also covers key concerns, including the reliability of AI-generated information, the danger of depending too heavily on technology, and the need for clinicians and patients to work together when using these tools to support good medical decisions. This episode is useful for legal nurse consultants, healthcare professionals, and anyone curious about how technology is influencing modern medicine. It offers practical perspectives on current uses, ethical questions, and what may lie ahead for AI in healthcare. What you’ll learn in this episode on Navigating AI in Medicine: Opportunities, Risks, and Real-Life Applications Here are five intriguing questions that this podcast episode answers: What is generative AI, and how does it differ from earlier artificial intelligence used in healthcare? How are physicians and clinicians using generative AI to support diagnosis and patient care today? What risks exist when relying on generative AI for medical guidance, and how can those risks be reduced? How can generative AI help with time limitations and workload pressures faced by healthcare providers? How could generative AI change the management of chronic conditions and improve healthcare outcomes worldwide? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/lUQr1285QG4 Your Presenters for Navigating AI in Medicine: Opportunities, Risks, and Real-Life Applications Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Robert Pearl Dr. Robert Pearl served as CEO of The Permanente Medical Group and Co-CEO for Kaiser Permanente for 18 years. During his tenure, he led 22,000 physicians and 103,000 staff, overseeing the nationally acclaimed care of more than 10 million Kaiser Permanente members on the east and west coasts. Named one of Modern Healthcare’s 50 most influential physician leaders, Pearl is an advocate for the power of integrated, prepaid, technologically advanced and physician-led healthcare delivery. More than 80,000 readers subscribe to his newsletters on healthcare, including his widely read Monthly Musings on American Healthcare. Connect with Robert Pearl by email at DrRobertPearl@gmail.com
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  • 673 – Strategies for Closing the Sale: Confidently Securing Legal Nurse Consulting Cases

    673 – Strategies for Closing the Sale: Confidently Securing Legal Nurse Consulting Cases
    2025/12/16
    Welcome to another insightful episode of the Pat Iyer podcast, where today’s focus is on one of the most pivotal—and nerve-wracking—moments in any legal nurse consultant’s career: closing the sale. Have you ever felt that nervous knot in your stomach right before speaking with an attorney about your services? Pat Iyer knows this feeling well and is here to guide you through making that crucial leap from marketing your skills to actually landing the case. From handling those first inquiries—whether by phone, email, or a chance encounter in a hallway—to presenting yourself confidently and following up in ways that leave a lasting impression, this episode gives you a roadmap for success. You’ll discover practical strategies for handling initial contacts with professionalism—like creating an effective intake system and making timely responses a priority—while learning how to position yourself as a valuable resource, even when you don’t provide the exact service requested. Pat Iyer dives deep into preparing for high-stakes, in-person meetings, avoiding common sales mistakes, and building rapport. She emphasizes the importance of demonstrating your strengths without coming across as boastful, teaching you to close the deal with well-crafted questions and follow-up techniques that keep you top of mind with attorneys. But closing the sale is more than just a transaction—it’s about building trust and ongoing relationships. Pat Iyer unpacks how understanding your own personality traits (whether introvert or extrovert) can help you navigate sales conversations effectively and authentically. By the end of the episode, you’ll have the confidence to not only ask for the business, but to position yourself as a solution attorneys truly need. Whether it’s your first client or your hundredth, this episode unlocks the strategies for sustaining success and becoming a sought-after legal nurse consultant. What you’ll learn in this episode on Strategies for Closing the Sale: Confidently Securing Legal Nurse Consulting Cases Here are five intriguing questions that this podcast episode answers: How can legal nurse consultants confidently handle their first interaction with an attorney, whether by phone, email, or in person? What are the key strategies for presenting and “closing the sale” when offering legal nurse consulting services to law firms? What mistakes should legal nurse consultants avoid during sales presentations to attorneys? How can consultants demonstrate credibility and professionalism without coming across as boastful or insincere? What follow-up actions help build lasting relationships and repeat business with attorney clients? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://www.youtube.com/watch?v=w8cxjGaxQj4 Your Presenters for Strategies for Closing the Sale: Confidently Securing Legal Nurse Consulting Cases Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
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    16 分
  • 670 – Top Strategies for Legal Nurse Consulting Success in Today’s Legal Landscape

    670 – Top Strategies for Legal Nurse Consulting Success in Today’s Legal Landscape
    2025/11/25
    Welcome to another insightful episode of the Legal Nurse Podcast, hosted by Pat Iyer. Today’s guest, Tory Palivoda, brings a wealth of experience as a legal nurse consultant, business owner, and board member of the American Association of Legal Nurse Consultants. In this episode, Tory shares her unique journey from nursing administration in Ohio to finding her passion and success in legal nurse consulting in Florida. She discusses the pivotal moments that sparked her interest in the field and how building connections shaped her career. Throughout the conversation, Pat Iyer and Tory explore the critical role of networking, partnerships, and referrals in growing a sustainable LNC practice. Tory reveals how her first case came via a mentoring subcontractor, and how ongoing networking—whether through professional organizations, LinkedIn, or simple outreach—continues to open doors for her business. They also dive into the realities of maintaining steady work, navigating business lulls, and balancing clinical involvement to stay qualified as an expert witness. Listeners will get practical advice on not just the technical aspects of case review, report writing, and communicating with attorneys, but the importance of business acumen and resilience in building a career as an independent LNC. Whether you’re just starting out or looking to reinvigorate your consulting journey, this episode is packed with firsthand tips and memorable stories that shine a light on what it takes to succeed in legal nurse consulting. What you’ll learn in this episode on Top Strategies for Legal Nurse Consulting Success in Today’s Legal Landscape Here are five intriguing questions that this podcast answers, based on the transcript: How did Tory Palivoda first discover the field of legal nurse consulting, and what was her journey into the profession? What are the most effective ways for legal nurse consultants to obtain cases and build their client base? How important is networking and referrals in the success of an independent legal nurse consultant? What challenges and transitions can legal nurse consultants expect as they move from clinical work to consulting, and how can they maintain clinical relevance? What key advice does Tory offer to new legal nurse consultants who are starting out in the field today? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/ysX8j_-WJxo Your Presenters for Top Strategies for Legal Nurse Consulting Success in Today’s Legal Landscape Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Tory Palivoda Tory is a very experienced legal nurse consultant based in Florida and she is the owner of Palivoda Legal Nurse Consultants. She is also on the board of directors of the American Association of Legal Nurse Consultants and is, as a board of directors member, heavily involved in assisting people in chapters in various parts of the country. She has also been in a leadership position in the Orlando American Association of Legal Nurse Consultants chapter, which is one of the virtual chapters in our country which invite people in regardless of where they live. They can be a member of the virtual chapter and participate in the virtual education and activities. Connect with Tory by email at tory@palivodalegalnurse.com
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