Ivan Berazhny, Senior lecturer at Haaga-Helia University of Applied Sciences and accessibility advocate, shares how INCLAVI, an EU-funded initiative, equips aviation professionals with certified training to better support diverse travellers across the full journey.

In this episode of the Happy Space Podcast, host Clare Kumar speaks with Ivan Berazhny, Senior lecturer at Haaga-Helia University of Applied Sciences, about INCLAVI, an EU-funded initiative to improve accessibility in aviation and tourism. Ivan shares the development of a free, multi-module training curriculum designed to educate industry professionals on best practices for supporting travellers with disabilities. Built through a wide consortium of partners, the program covers the full travel journey, from planning to post-arrival, and includes accredited modules with formal certification. During the conversation, they explore the importance of language in accessibility, the value of humility in learning, and the potential to apply this framework across industries.

Ivan Berazhny is a senior lecturer at Haaga-Helia University of Applied Sciences (Finland), where Ivan has been developing and leading research projects and courses on topics including leadership, entrepreneurship, aviation business environment, corporate social responsibility and others.

Prior background includes studies of international economic relations, communication, and vocational pedagogy. Ivan also holds several professional certifications in aviation and hospitality industries.

In Haaga-Helia, Ivan has been engaged actively in curriculum development, export of education, RDI cooperation with industry partners, internationalisation, and other activities. Particularly, Ivan is committed to advocate inclusive society for people with disabilities.

CHAPTERS

00:00 – Introduction and Welcome

02:15 – Origins of the INCLAVI Project

05:45 – Building a Practical, Multi-Stakeholder Curriculum

10:10 – Implementation and Early Impact

14:05 – Language, Translation, and Accessibility

17:30 – Clarifying Terms: Accessibility vs. Inclusion

21:00 – Beyond Labels: Focusing on Needs

24:40 – Expanding Awareness Through Storytelling

27:50 – Encouraging Curiosity in Accessibility

30:25 – Ivan’s Happy Space

LINKS

For active links, visit www.clarekumar.com/podcast

IMAGE CREDITS (see images on Youtube video)

Mediterranean Sea Video - Canva

Horizon Video - Canva

Learn more about and follow Ivan:

Haaga-Helia University

INCLAVI (Inclusive aviation curriculum)

Hidden Disabilities Sunflower program

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Everyone deserves a Happy Space. It might sound frivolous, but what I’m talking about is creating environments for each person to be able to perform at their best. Too often, people are invited to burn out or opt out of spaces, cultures, or experiences that are at best uncomfortable and at worst, toxic. Inclusion is a design opportunity. I hope to shine a light on those craftive more inclusive spaces, cultures, and experiences, leading the way to a more hospitable world because everyone deserves a Happy Space.

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