Step inside the world of heart-centered leadership with Meg Brown, COO of Cambridge Air Solutions. In this episode, Meg shares her transformation from a compliance-driven HR role to a people-first approach that blends empathy, emotional intelligence, and practical daily practices. From creating a culture of appreciation to fostering collaboration on the factory floor, Meg offers actionable insights for leaders who want to balance performance with genuine human connection—and build workplaces where people thrive.

Sound bites

"It's a lifetime pursuit."

"We clap for everything."

Chapters

00:00 Heart-Centered Leadership: An Introduction

05:35 The Journey to Heart-Centered Leadership

10:27 Transforming Workplace Culture

15:13 Empathy in Leadership

19:36 Building Collaborative Leadership

23:52 Balancing People and Performance

28:23 Practical Steps for Leaders

30:54 Looking Ahead: Community and Collaboration

31:51 The Importance of Emotional Intelligence

Learn more about Cambridge Air Solutions: https://www.cambridgeair.com/

Learn more about the Association of Manufacturing Excellence (AME): https://www.ame.org/

Brené Brown video referenced in this episode: https://youtu.be/KZBTYViDPlQ?si=ijfTRclAuN4YGrOF

Build individual and team resilience with The Empathy Collective: https://www.theempathycollective.com