Leading with Heart: Women Fostering Empathy and Psychological Safety at Work
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Leading with Heart: Women Fostering Empathy and Psychological Safety at Work
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Welcome back to The Women’s Leadership Podcast. Today, we’re going right to the heart of what makes outstanding leaders—and why women so often excel in this arena. This episode is all about leading with empathy and how women leaders can foster psychological safety in the workplace.
Empathy isn’t just a buzzword; it’s a core leadership skill that distinguishes the most effective teams from the rest. In fact, research consistently shows that women frequently score higher on measures of emotional intelligence—a key foundation for empathy—allowing them to connect on a human level, navigate complex relationships, and guide teams through uncertainty. Emotional intelligence doesn’t just mean being “nice.” It’s deeply rooted in self-awareness, active listening, and a genuine curiosity about others’ perspectives. Savitha Raghunathan, a senior software engineer at Red Hat, puts it beautifully: being attuned to your own and your team’s emotions creates a responsive and respectful environment where everyone can thrive.
Now let’s talk about psychological safety. That’s the sense every team member has that they can express ideas, take risks, and even make mistakes without fear of embarrassment or retaliation. When women—especially those from historically underrepresented groups—lack psychological safety, they’re less likely to speak up, offer innovative solutions, or put themselves forward for leadership roles. According to a recent KPMG study, sixty-eight percent of women feel they need to prove themselves more than their male counterparts. More than half have experienced microaggressions at work. So, how can women leaders change this narrative and create cultures where everyone’s voice counts?
Here are some practical strategies. First, champion inclusive communication. Make time for check-ins and give your full attention when someone else is speaking. This isn’t just about listening—it’s about making people feel seen and valued. Second, encourage open dialogue and transparency in all conversations. When issues—big or small—arise, address them head-on with honesty and compassion. Third, foster flexibility. Life is complicated. Whether it’s through remote work options, flexible hours, or mental health resources, showing genuine care for employees’ well-being builds trust and loyalty.
Recognition is another powerful lever. Celebrate wins—big or small. Public acknowledgment can transform someone’s confidence and sense of belonging. And don’t shy away from giving feedback, but always aim to be constructive and supportive, focusing on growth rather than criticism.
Finally, remember the power of vulnerability. Leadership isn’t about perfection. Sometimes, the best way to foster empathy and safety is by admitting when you don’t have all the answers—or when you’ve made a mistake yourself.
So, for our discussion: How have you, as a woman leader, created a space where psychological safety and empathy are the norm? What challenges have you faced in that process, and what advice would you give to others on this journey? Let’s start the conversation.
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