Customers will handle their business financials the same way they handle their personal. Get to know them to better assess your risk.

Today's guest is Chelse Hounshell, a self employed budget coach and friend of Thea Dudley. In this episode, Thea and Chelse discuss the overlap between personal and professional finance, stigma around money, knowing the financial habits of potential customers before doing business, and more money insights for Credit Managers.

Learn more about Chelse and her business at joyfulmoneyspend.com, and learn more about our sponsor Nuvo at nuvo.com.

Andrew Beasley is the Marketing Coordinator for Grant Home Hardware Building Centres, three building center stores located in northern Ontario.

About four months ago, Andrew and his team had an Instagram video go viral, which put them on our radar. After finding several other original, creative reels on their social media accounts, Sally reached out to see if they would join us on the podcast.

In this episode, Sally and Andrew discuss what strategies work on social media, the inspiration for their original content, the effects of a viral video, encouraging coworkers to participate in content, and more. Tune in for an insightful episode with a business that understands social media.

Check out their work @granthomehardware on Instagram, Facebook, and TikTok.

Leave your thoughts in the comments below!

What started out as a conversation about unnecessary and confusing tech jargon quickly turned into a substantial discussion with Nuvo's CEO, Sid Malladi, and Head of Partnerships, David Fulham.

Tune into this episode with three credit industry professionals to discuss the onboarding process, its effects on customer relationships, understanding DSO, and strategies to improve these processes.

If you're looking for a faster and smarter way to onboard customers, check out Nuvo. Reach either David or Sid with questions by emailing david@nuvo.com or sid@nuvo.com.

As always, send all podcast related inquiries to thea@creditoverlord.com and don't forget to leave us your thoughts!

In July, LBM Journal highlighted Woods Lumber on Facebook, and we were astounded at the response. Hundreds of people liked, shared, and commented on the posts, so naturally, we reached out for them to join us on the podcast.

Katy Woods, Social Media Manager at Woods Lumber, joined us for this episode to discuss the strong community connections Woods Lumber has, why Facebook is their best performing platform, and what kind of content their audience enjoys most.

Thank you for being here and don't forget to leave your thoughts in the comments!

This episode of LBM Talks Credit contains information regarding cyber security that every credit manager and business professional should hear...

Thea's guest, Joe Bonanno, is the President and Co-Founder of Archetype SC, a full service digital development, big data, and IT security company.

From horror stories to practical advice, this episode will leave you with a broader knowledge of potential threats and strategies to protect your company, and yourself, from digital scams.

Don't forget to check out our sponsorer Nuvo, and leave a comment with your thoughts on the episode!

Article mentioned: https://www.archetypesc.com/why-a-password-manager-beats-relying-on-memory/

Kayla Fearing is the Director of Marketing for Hilltop Lumber, a four location LBM dealer located in central Minnesota.

Hilltop Lumber uses social media to connect with their customers, community, share news, and personalize their brand.

In this episode, Kayla and Sally discuss Hilltop's best performing social media content, their success with Facebook, getting employees to participate in content, and the fast-paced nature of social media.

Please send all podcast related inquiries to sally@lbmjournal.com and don't forget to leave your thoughts in the comments!

Jon Flora, CEO at NACM Seattle BCS, is back for another episode of LBM Talks Credit.

It seems like credit managers everywhere are drowning. No time for work, no time for webinars, conferences, training, implementing new systems, etc. If this is you, tune into this episode for Thea and Jon's candid response about why this is the case and how to reclaim your time.

A big thanks to Nuvo for being the official sponsor of LBM Talks Credit.

The social media algorithms are constantly changing, giving them the mystique of being unknowable. But the fact is, they are understandable, and despite their changing nature, their purpose generally remains the same.

Tune into this solo episode for information on what algorithms are, how they operate on different platforms, and how you can harness them.

Leave a comment with your thoughts or contact me at sally@lbmjournal.com.