I’m fresh back from theabic.org.au

Whether you attended the expo or missed it this year, this recap is packed with ideas to help you sharpen your edge and deliver next-level client care. Come next year!!!!

From luxury spas in Australia, NZ & the UK… to salon owner… to tech founder shaking up the beauty industry — Harmony Tera has lived it all.

In this episode, we talk: -The real meaning of “collaboration over competition” -The gap in our industry that inspired SWAPP -How she landed features in major beauty publications -Navigating the tech startup world as a Polynesian, mixed-race woman

If you’ve ever had a big idea (but no clue where to start) or you’re ready to build something bold — this one’s for you.

🎧 Listen now — link in bio!

www.swapp.com.au

@swapp.com.au

What if you didn’t have to cram your day with back-to-back clients to hit big numbers?

In this episode, I’m joined by Clare Ripsher — beauty business mentor and founder of 5 Star Therapist — to talk about how to structure your services, price with confidence, and create an experience clients are happy to pay for.

We dive into:

• The mindset shift therapists need to charge their worth

• How to turn high-value services into consistent income

• Why quality over quantity is the real secret to success

Whether you’re solo, managing a team, or just starting out — this one is packed with practical strategies to help you earn more without burning out.

🎧 Listen now and take notes — this is the kind of advice we wish we got in training.

Check out www.5startherapist.com.au

Ever avoided a conversation with a teammate or client because it felt too awkward? You’re not alone, but avoiding it won’t fix it.

In this episode, I’m giving you the Burger Method. A simple way to have the conversations and connect better without sounding like an asshole.

Whether it’s calling out toxic energy in the staff room, addressing a teammate who’s making things uncomfortable, or guiding a client back on track, every therapist needs to know how to have the hard chats so they STOP PUTTING IT OFF.

This IS for EVERYONE.

Grab a pen, because you’ll want to use this one today.

Making impact starts with what we can control — and that’s the plan.

In this episode, we’re diving into the real reason some clients see results and some don’t: treatment planning. Whether you're a beauty therapist, injector, or esthetician — if you're not mapping out the client journey, you're missing the mark.

We break down a simple, effective treatment planning method that works in any clinic — no fluff, no overwhelm. Just clear steps you can implement right away to boost results, improve compliance, and show up as the expert you are.

We’re diving into the challenges of navigating TGA and Queensland Health regulations and unpacking how skin therapists, dermal therapists, and beauty professionals can genuinely support cosmetic nurses.

You’ll walk away with practical tips, advice, and cheeky tricks to confidently cross-refer and promote injectables from your treatment rooms—without stepping outside your scope.

And for anyone who’s ever underestimated us skin therapists? Consider this your playful little reminder, you need us! 😉

This episode focuses on what qualifications are the bare minimum for success In the beauty industry. We touch on tips, tricks and the journey as a new therapist and what steps to take to be successful.