After nearly 30 years helping build a successful company, how does a leader want to be remembered?

For Steven, the answer has surprisingly little to do with business accomplishments. In our latest It's Personal Stories interview, Steve reflects on what truly matters: family, friendships, and relationships that endure long after our careers. He also shares candid lessons about making difficult personnel decisions, welcoming opposing views, learning from mentors, and recognizing that understanding people is just as important as delivering results.

What particularly resonated with me was the satisfaction Steve derives from former colleagues who continue to seek his advice years after working together. Perhaps the greatest measure of leadership isn't what we accomplish, but the lasting impact we have on others. Thank you, Steve, for sharing your wisdom and reminding us what truly matters.

How would you like to be remembered?

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Oct. 13, 2026 @ 7PM
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Beth McMahon’s leadership journey reflects a deep curiosity, a commitment to lifelong learning, and a passion for making a meaningful difference. Her career in association management has spanned healthcare, agriculture, environmental organizations, and hospitality, demonstrating the value of bringing fresh perspectives and best practices across industries.

A skilled advocate and collaborator, Beth understands that meaningful influence begins with listening, building consensus, and bringing people together around shared priorities. Her ability to work across industry associations and adjacent sectors has strengthened collective advocacy efforts and helped amplify the hospitality industry’s voice with government.

Beth also brings strong marketing instincts and an entrepreneurial mindset to leadership. Her vision to evolve the Hotel Association of Canada (HAC) into Hotels Canada reflects an appreciation for contemporary branding and the importance of a clear, compelling organizational identity. By connecting the rebrand to a new strategic plan, she helped position the association for its next chapter.

Central to Beth’s leadership philosophy is the belief that innovation must be purposeful, grounded in strategy, and focused on delivering value. Her approach to board governance, team empowerment, and organizational change illustrates how trust, curiosity, and thoughtful leadership can create lasting impact.

Lisa’s insights remind us of the value of constantly learning. She encourages us to stay curious, whether through reading trade publications, taking a continuing education course, or pursuing a hobby that makes us happy. She also urges us to stay active, because a moving body cultivates a sharp mind. Above all, trust the process, know yourself, and stay true to your core values.