📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Is Your Welcome Memorable—or Forgettable?

In this episode of Bed, Breakfast & Business, we’re talking about the magic moment that sets the tone for your entire guest relationship—the welcome. Are you greeting guests like royalty… or a receptionist at the DMV? We’ll cover what makes a guest feel genuinely welcomed, share a check-in script that works every time, and give you five quick wins from the Mastering B&B Management course.

Timeline:

• 0:00 – Intro and today’s question
• 2:00 – Why welcome matters more than decor
• 5:30 – Common check-in mistakes to avoid
• 9:00 – The five-part “Wow” Welcome Routine
• 12:30 – Tips from the Mastering B&B Management course
• 15:00 – Personalising the experience
• 18:00 – Wrap-up and call to action

📘 Ready to set smarter boundaries and still impress guests?

🎙️ Subscribe on Spotify, Apple Podcasts, or your favourite platform to hear weekly advice from behind the B&B scenes.

#B&BZoning #ZoningForBBs #BBStartupTips #BedAndBreakfastLife #LegalTipsForBB #BBPlanning #TourismBusiness #BBPermitHelp #BBZoning #HospitalityStartup #BBPropertyBuying

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/07/is-your-bb-welcome-experience-losing-you-bookings-084

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

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https://keystonehpd.com/bedbreakfastbusinesspodcast

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A Division of Keystone Hospitality Property Development