🎙 This week on Hard Refresh, Karina Neff and Caden Hutchens are flying solo (and loving it)! No guest, just a candid conversation between your co-hosts—and some Two Truths and a Lie to kick it off. But don’t be fooled by the playful start—this episode digs into a serious topic: Is digital transformation just a buzzword, or are businesses truly changing?In This Episode:🔹 Quick Control:• Check out the newly released panel: The Great API Debate: Open Ecosystems vs. Walled Gardens• Preview of the next episode featuring Brain Corp — We Want Full Autonomy... Until We Don’t• Interested in joining the ISSA Tech & Innovation Committee? Reach out! Volunteers welcome🔹 Clear Cache:• "Digital transformation"—real change or just digitizing paper?• The crucial difference between digitization vs. transformation• Why companies must evolve culturally—not just technologically• Caden introduces the concept of going from chaos → order → automation• Karina breaks down how transformation is more than just picking the right tool—it’s about strategy, people, and process• How to prioritize tech decisions using Caden’s “triangle” method• Why AI adoption without foundational systems can do more harm than good💡 This episode is perfect for leaders trying to modernize operations, streamline systems, or avoid the traps of tech for tech’s sake.🎧 Subscribe & Follow Hard Refresh on Spotify, YouTube, and your favorite podcast platforms for more candid conversations, practical strategies, and behind-the-scenes stories from the tech side of the cleaning industry.

Connect with Karina: https://www.linkedin.com/in/karina-neff-01b0782a/

Connect with Caden: https://www.linkedin.com/in/caden-hutchens/Interested in serving on the ISSA Tech & Innovation Committee? Contact us to get involved.